Diaries Vang
Merced,CA
Summary
Motivated and team-oriented college student with hands-on experience in customer service through retail work, alongside a family business. Proficient at communicating with diverse individuals, resolving issues professionally, and maintaining an all-around positive customer experience. Growing up in a large family has strengthened collaboration, adaptability, and interpersonal skills, such as the capability to work under pressure. Committed to achieving optimal results while pursuing continuous learning and professional growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Service
EPG Home Service
Merced, CA
05.2023 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Achieved cost-savings by developing functional solutions to problems.
- Operated equipment and machinery according to safety guidelines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
Blood Drive Volunteer
American Red Cross
Atwater, CA
11.2022 - 11.2022
- Maintained a clean and organized environment during the event.
- Offered information, support and comfort to patient families.
- Greeted, guided and offered assistance to patients and visitors.
- Collaborated with healthcare teams to determine needs and support daily objectives.
- Assisted in packing up donated items such as food or clothing at the end of the event.
- Communicated regularly with other staff members regarding any changes or updates related to the event.
Education
High School Diploma -
Buhach Colony Highschool
Atwater, CA06-2023
Some College (No Degree) - Gender Studies
Merced College
Merced, CASkills
- Attention to detail
- Team coordination and collaboration
- Problem solving
- Analytical skills
- Cultural awareness
- Verbal communication
- Event planning
- Interpersonal skills
- Time management
Certification
CPR Certified
Languages
English
Native/ Bilingual
Hmong
Limited
Spanish
Limited
Affiliations
Hiking, Swimming, Volleyball, Track, Snowboarding, Skiing, Paddle-boarding, Traveling.
Timeline
Home Service
EPG Home Service
05.2023 - Current
Blood Drive Volunteer
American Red Cross
11.2022 - 11.2022
High School Diploma -
Buhach Colony Highschool
Some College (No Degree) - Gender Studies
Merced College
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