Michael Radke
Digital Dental Specialist
Wesley Chapel,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated dental professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Director of Digital Adoption
Dani Dental Studio
05.2023 - Current
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Led development of business operation processes and policies.
- Executed business plans and developed [Type] tools to facilitate project initiatives, trainings and administrative activities.
- Formed strategic partnerships and connected with potential clients to drive business development.
Director of Digital Innovation
DDS Lab
12.2021 - 03.2023
- Collaborated with other departments to coordinate strategic marketing activities.
- Used both traditional and digital marketing strategies to diversify approaches and maximize campaign success.
- Assessed projects against budgets and timelines, keeping team and assignments on task.
- Marketed products and services at tradeshows and promotional events.
- Conducted research to determine ideal dentists for products and services.
- Collected and analyzed market research data for use in forecasting.
- Overseen and coordinated training activity in the field.
- Collected data to drive digital adoption among dentists.
- Conducted IOS training for trainer team.
- Evaluated case flow and collected data inside the lab.
- Prospected for new business using databases and other strategies to generate sales.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Educated dental personal on scanning procedures and digital adoption.
Digital Adoption Specialist
DDS Lab
01.2018 - 12.2021
- Organized and conducted intra oral scanner training for dentists.
- Developed and presented power point presentations for dental audiences.
- Visited dentists and troubleshooted digital dental cases.
- Analyzed 3D images and STL files with dentists.
- Offered technical support for dentists and dental assistants.
- Participated in DSO events across the states.
- Trained new employees becoming a field support technician.
- Worked with several software systems, CRS, Labtrac.
- Explained goals and expectations required of trainees.
- Trained dental clinics on I-Tero, 3Shape, Primescan and Medit scanners.
Ortho Technicaian
DDS lab
07.2016 - 12.2017
- Managing case flow in the ortho department.
- Fabricating ortho appliances from start to finish.
- Outgoing fabrication quality control.
- Working with 3d printer start to finish.
- Designing models using 3 Shape, Netfabb Autodesk, Ortho analyzer and Mashmixer.
- Reviewing incoming STL files for fabrication and printing.
- Monitoring and downloading STL files from iTero, Care Stream and others.
- Making calls to doctors consulting about files quality and product design.
- Responsible for audit in the ortho lab.
Business Owner
Alternative Creations Orth Lab
01.2000 - 06.2016
- Developed, manufactured and marketed new clear aligner (appliance for minor teeth movement) to dentist in the US and international markets, detailed lab work manufacturing retainers start to finish, making technical phone calls with doctors, problem solving, QC, organizing trainings within the ortho industry.
- Formed and sustained strategic relationships with clients.
- Coordinated work across departments to keep teams on track with company goals.
- Implemented strategic offerings to enhance company's suite of products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Oderstrasse
GermanySkills
- Sales
- Relationship Building
- Time Management
- Salesforce & Hub Spot CRM Software
- Microsoft Office
- Project Management
- I-Tero Scanner (certified)
- 3Shape Scanner
- Medit Scanner
- Primescan
- Problem-Solving
- Closing Techniques
- Self Starter
- Team-Building Abilities
- Strategic Vision
- Prospecting Skills
Certification
I.O.S I-Tero
CS 3700
Prime Scan
Medit 600
Intra Oral Scanner Training - 6 years
Languages
German
Native or Bilingual
Timeline
Senior Director of Digital Adoption
Dani Dental Studio
05.2023 - Current
Director of Digital Innovation
DDS Lab
12.2021 - 03.2023
Digital Adoption Specialist
DDS Lab
01.2018 - 12.2021
Ortho Technicaian
DDS lab
07.2016 - 12.2017
Business Owner
Alternative Creations Orth Lab
01.2000 - 06.2016
High School Diploma -
Oderstrasse
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