Michael Rago
Wilmington,DE
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Focused on meeting customer expectations and achieving company goals. Organized and dependable individual successful at managing multiple priorities with a willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
El Diablo Burritos
10.2022 - Current
- Managing workflow to ensure smooth operations during shifts
- Maintained inventory for all shifts and ordered supplies
- Coordinate and schedule shifts for all team members to optimize staffing
- Implement strategies to increase productivity and customer satisfaction
Staff Member
El Diablo Burritos
05.2022 - 10.2022
- Serve customers in a fast, efficient, and friendly manner
- Followed procedures for safe food preparation
- Maintained high standards of customer service during high-volume, fast-paced operations
Fishmonger
George and Son's Seafood Market and Raw Oyster Bar
12.2018 - 12.2021
- Managed fish inventory including cutting, weighing, and sales transaction
- Provided attentive customer service by promptly answering phone inquiries and processing orders
- Effectively opened and closed store, handling tasks such as cash management, ensuring cleanliness, and organization
Education
Bachelor of Science - Biological Sciences
University of Delaware
Newark, DE05.2024
Skills
- Leadership
- Laboratory Techniques
- Data Analysis
- Customer-Oriented
- Communication
- Critical Thinking
- Attention to Detail
- Problem Solving
- Staff Management
- Schedule Management
- Inventory Control
Timeline
Shift Supervisor
El Diablo Burritos
10.2022 - Current
Staff Member
El Diablo Burritos
05.2022 - 10.2022
Fishmonger
George and Son's Seafood Market and Raw Oyster Bar
12.2018 - 12.2021
Bachelor of Science - Biological Sciences
University of Delaware
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