Michael Ragone
Toyota Of Turnersville
Laurel Springs,NJ
12
years of professional experience
Dynamic Auto Sales Consultant with over 12 years of experience in the automotive industry. Proven ability in closing techniques, trade-in assessment, and facilitating test drives. Focused on leveraging strong negotiation skills to enhance customer satisfaction and dealership success.
Work History
Auto Sales Consultant
12 Years 1 Month- Enhanced dealership reputation by consistently delivering exceptional customer service and building lasting relationships.
- Toyota Certified Product Specialist
- Participated in continuous professional development opportunities such as industry seminars or workshops to stay current on automotive trends and technology advancements.
- Demonstrated flexibility in adapting to changing customer needs and preferences, ensuring a tailored sales approach for each individual.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Accompanied customers and demonstrated performance features on test drives.
- Facilitated smooth delivery of purchased vehicles by coordinating ensuring all necessary paperwork was completed promptly.
- Qualified and followed up on potential new customer leads.
- Collaborated with the finance department to secure desirable financing options for customers, ensuring a seamless purchase experience.
- Provided ongoing support to clients after purchase completion, addressing concerns or questions to maintain satisfaction levels.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Made car recommendations based on preferences and outlined benefits of each car option.
- Performed inspection and prepared pre-owned cars prior to releasing to inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
Education
High School Diploma
- Temple University - Football
- Business Management
Skills
Product knowledge expertise
Closing techniques
Strong negotiation skills
Friendly and enthusiastic
Trade-in assessment
Team Player
Timeline
Auto Sales Consultant
Toyota Of Turnersville
07.2014 - CurrentRead More
Temple University
from Business Management
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Haddon Township High School
High School Diploma
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