Summary
Overview
Work History
Education
Skills
Timeline
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MICHAEL RASSMANN

Absecon,NJ

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Operations Assistant

ATWOOD SPORTS BAR
07.2018 - 12.2022
  • Streamlined operations by implementing efficient inventory management systems.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
  • Responsible for adhering to Department of Health codes of conduct.
  • Assisted in the development of standard operating procedures.
  • Facilitated smooth communication between departments


Office Coordinator

DREAM HOSPITALITY
07.2018 - 03.2020
  • Enhanced communication within the team through regular meetings and detailed reporting.
  • Managed scheduling for multiple employees, ensuring optimal coverage during peak business season
  • Interacted with customers by phone, email, or in-person to provide information.
  • Cultivated client and vendor loyalty by proactively reaching out with follow-ups and status updates.


Owner/Operator

BlackList Toys
01.2005 - 12.2018
  • Designed & Maintained social media presence
  • Built Traffic - invested hours in marketing to establish consistent visitor flow to the company web store.
  • Handled all customer relations (maintained A+ reviews)
  • Cultivated International Trade relationships
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Education

Associate of Arts - Business Management

Atlantic Cape Community College
Mays Landing, NJ
01.2005

Skills

  • Documentation and Reporting
  • Inventory Management
  • Affluent in Microsoft office
  • Extensive research in plant biology-cannabis (20 years)
  • Import/Export expertise
  • Problem-solving abilities

Timeline

Operations Assistant

ATWOOD SPORTS BAR
07.2018 - 12.2022

Office Coordinator

DREAM HOSPITALITY
07.2018 - 03.2020

Owner/Operator

BlackList Toys
01.2005 - 12.2018

Associate of Arts - Business Management

Atlantic Cape Community College

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