Michael Ratajczak
Eastlake,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
04.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Manager in Training
McDonald's
12.2019 - 08.2022
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
Education
Ph.D. - Psychology
Cleveland State University
Cleveland, OH05.2028
Skills
Staff Management
Customer-Oriented
Document Management
Creative Problem-Solving
Computer Skills
Timeline
Shift Supervisor
Starbucks
04.2023 - Current
Manager in Training
McDonald's
12.2019 - 08.2022
Ph.D. - Psychology
Cleveland State University