Michael Rawls
Mesa,AZ
Summary
Motivated and disciplined professional seeking to bring strong interpersonal skills, leadership experience, and problem-solving abilities to the Mesa Police Officer Recruit program. Dedicated to public service and committed to fostering a safe and supportive community environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
11.2022 - Current
- Delivered high-quality service in a fast-paced environment, ensuring customer satisfaction.
- Trained new employees, promoting team excellence and consistent service standards.
- Operated and maintained coffee equipment, ensuring a clean and efficient workspace.
Assistant General Manager
Knockout Fitness
07.2022 - 11.2023
- Managed daily operations, including staff scheduling, training, and performance evaluations.
- Organized business-to-business marketing and vendor scheduling for special events.
- Maintained a clean and safe facility by overseeing operational standards and maintenance.
- Delivered exceptional customer care, fostering long-term relationships with members.
Fitness Counselor
EOS Fitness
02.2022 - 07.2022
- Provided personalized customer experiences, tailoring solutions to individual fitness goals.
- Collaborated with teammates to enhance service delivery and sales performance.
- Supported account management and membership sales to meet organizational goals.
Independent Contractor – Plumber
Boehme Lines
08.2021 - 02.2022
- Installed and repaired plumbing systems with attention to safety and quality standards.
- Maintained well-organized worksites, demonstrating attention to detail and responsibility.
- Operated tools and equipment, contributing to successful construction projects.
ERP Clerk
QuikTrip
08.2020 - 08.2021
- Managed cash register operations and resolved customer concerns with professionalism.
- Enforced performance standards to deliver consistent and positive service experiences.
- Maintained clean and organized areas to maximize team productivity.
Education
High School Diploma - undefined
Primavera Online High School
Mesa, AZ01.2022
Skills
- Leadership: Experience managing teams, scheduling, and resolving conflicts in fast-paced environments
- Customer Service: Proven ability to handle challenging customer interactions with professionalism and tact
- Team Collaboration: Skilled in fostering teamwork and optimizing group performance
- Problem Solving: Adept at addressing and resolving issues efficiently under pressure
- Technical Proficiency: Hands-on experience with tools, operational equipment, and technology systems
- Time Management: Highly organized with the ability to prioritize multiple tasks effectively
Certification
Film Certification: NAU Native American Film Camp, Northern Arizona University
Interests
Physical Fitness and Training, Problem-Solving and Critical Thinking, Community Engagement
Timeline
Barista
Starbucks
11.2022 - Current
Assistant General Manager
Knockout Fitness
07.2022 - 11.2023
Fitness Counselor
EOS Fitness
02.2022 - 07.2022
Independent Contractor – Plumber
Boehme Lines
08.2021 - 02.2022
ERP Clerk
QuikTrip
08.2020 - 08.2021
High School Diploma - undefined
Primavera Online High School