MICHAEL RAY
KANNAPOLIS,NC
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. 10-year background the Charlotte craft beer and hospitality industry.
Overview
10
10
years of professional experience
Work History
Taproom and Events Manager
Triple C Brewing Company
09.2020 - 01.2024
- Spearheaded taproom operations, managing day-to-day activities to ensure a seamless and enjoyable customer experience
- Collaborated with marketing teams to promote events and increase customer engagement
- Oversaw inventory management, including beer ordering and stock control for optimal supply levels
- Fostered a positive work environment and provided leadership to taproom staff
- Developed and executed creative strategies to drive sales and enhance customer satisfaction.
Bartender/Assistant GM
The Pizza Peel & Taproom
12.2013 - 09.2020
- Attended to customer needs, ensuring a positive experience and fostering customer engagement
- Managed all alcohol, food, and dry storage inventory optimizing stock levels and minimizing wastage
- Oversaw and managed the hiring and weekly schedule for all front-of-house employees to maintain operational standards for each day
- Planned and managed front-of-house events, including tap takeovers, contributing to a vibrant atmosphere
- Developed a draft program supporting the thriving Charlotte beer scene, enhancing the establishment's reputation including all ordering for 30 taps.
Education
B.S. in Psychology -
East Tennessee State University
Johnson City, TN05.2013
High School Diploma -
Mountain Heritage High School
Burnsville, NC05.2007
Skills
- Safe Serving Knowledge
- Extensive Alcohol Knowledge
- Cicerone Certified Beer Server
- Customer Service
- Inventory Control
- Schedule Coordination
References
- John Rankin, Head Brewer-Triple C Brewing Company , (704)491-7850
- Gavin Toth, Owner - Divine Barrel Brewing, (910)523-1829
- Brandon Stirewalt, Director of Sales and Business Operations-Town Brewing Company, (704)430-0450
Timeline
Taproom and Events Manager
Triple C Brewing Company
09.2020 - 01.2024
Bartender/Assistant GM
The Pizza Peel & Taproom
12.2013 - 09.2020
B.S. in Psychology -
East Tennessee State University
High School Diploma -
Mountain Heritage High School
Similar Profiles
Doug ChristenDoug Christen
Barbacker at Triple C Brewing CompanyBarbacker at Triple C Brewing Company
Tabetha OlsonTabetha Olson
Facilities Attendant at Rizzetta & Company Triple Creek CommunityFacilities Attendant at Rizzetta & Company Triple Creek Community
FREDRICK WHITEFREDRICK WHITE
High Threat Protective Operations Talent Acquisition Recruiter at Triple Canopy (A Constellis Company)High Threat Protective Operations Talent Acquisition Recruiter at Triple Canopy (A Constellis Company)
Sedona NunnSedona Nunn
Color Consultant at Sherwin-WilliamsColor Consultant at Sherwin-Williams
George PlakasGeorge Plakas
Day Trader at Self-employeedDay Trader at Self-employeed