Michael Reed
Virginia City,NV
Summary
Seasoned Small Business Owner with 25 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
6
6
years of professional experience
Work History
Owner
Superior Drain Service & Home Repair LLC
Virginia City, NV
07.2017 - 07.2023
- Owned and operated construction company.
- Managed daily operations of business, including hiring and training staff.
- Tracked sales volume, potential sales, and client base expansion with periodic sales reports.
Salesperson
Michaels Reno Powersports
Reno, NV
11.2010 - 12.2017
- I was a sales person and Finance manager.
- Maintained accurate records of customer interactions and transactions.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Journeyman Plumber
RHP Mechanical
Reno , NV
02.2005 - 02.2010
- Cut openings in walls to access existing plumbing lines for repair or replacement.
- Replaced worn or broken fixtures with new ones.
- Adhered to safety protocols when handling hazardous materials such as lead or asbestos.
- Ensured compliance with all applicable laws and regulations related to plumbing work.
- Repaired, replaced, and installed pipes, fixtures, and valves in residential and commercial buildings.
- Performed maintenance on water heaters and other equipment such as toilets, sinks, showers, garbage disposals, sump pumps, and septic tanks.
- Connected new appliances such as dishwashers and ice makers to existing water lines.
- Ordered parts needed for repairs from suppliers when necessary.
- Conducted routine inspections of newly installed piping systems for potential problems before finalizing the job.
- Troubleshooted plumbing issues using specialized tools including pipe wrenches, saws, drills, test gauges.
- Assisted in training apprentices in proper installation methods and safety procedures.
- Provided customers with advice about proper care of their plumbing system.
- Worked closely with contractors on large-scale construction projects involving multiple tradespeople.
- Created estimates of time and materials needed for projects.
- Installed and maintained plumbing systems to meet customer requirements.
- Installed gas piping systems according to local codes.
- Maintained a clean worksite during installations by utilizing drop cloths and vacuuming debris from the area.
- Inspected drainage systems for clogs or leaks.
- Responded promptly to emergency service calls from clients requiring immediate assistance.
- Connected gas lines to stoves, dryers, hot water heaters, furnaces.
- Provided emergency services when needed including repairing burst pipes during inclement weather conditions.
- Maintained records of work performed on each job site including material used and time spent on the job.
- Ran tests on newly installed systems to ensure proper functionality before finalizing projects.
- Tested pipe systems for leaks using air and water pressure gauges.
- Repaired broken or blocked sewer lines with the use of video cameras.
- Calculated costs associated with labor and materials needed for each project.
Education
High School Diploma -
Divide High School
Georgetown, CA06-1994
Skills
- Business Management
- Human Resources
- Negotiation
- Sales oversight
- Staff Management
- Project Management
- Staff hiring
- Business Administration
- Relationship Building
- Cost Reduction
- Contract negotiation expertise
- Sales management
- Project estimating
- Human Resource Management
- Verbal and written communication
- Profit and loss analysis
- Bidding processes
- Operations Management
Affiliations
- My interests, im into all on and off road Motorcycle and side x side riding.
Timeline
Owner
Superior Drain Service & Home Repair LLC
07.2017 - 07.2023
Salesperson
Michaels Reno Powersports
11.2010 - 12.2017
Journeyman Plumber
RHP Mechanical
02.2005 - 02.2010
High School Diploma -
Divide High School
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