Michael Remigio
Show Low,AZ
Summary
Developed skills in leadership and strategic planning within a collaborative and fast-paced environment. Focused on effective communication and engagement, with track record of managing and executing projects successfully. Seeking to transition into new field, leveraging these transferable skills for impactful contributions.
Offering unique blend of leadership qualities and strong willingness to learn and excel in collaborative environment. Brings foundational understanding of project management principles, along with excellent communication and problem-solving skills. Ready to use and develop these skills in new role.
Overview
1
1
year of professional experience
Work History
Co Director, Peer Support Specialist, Facilitator,
Waypoint Recovery
01.2024 - 12.2024
- Set ambitious yet achievable targets for the department which resulted in consistent year-over-year improvements in key performance indicators.
- Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service consistently.
- Streamlined operations for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Fostered an inclusive environment that valued diversity of thought, experience, and background among team members.
- Utilized technology tools effectively to automate tasks where appropriate, freeing up time for higher-value activities.
- Mentored junior staff members to support their professional development and encourage career progression.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Peer Note Taker, Class Note Taking
Waypoint Recovery
01.2024 - 12.2024
- Adapted swiftly to various teaching styles and subject matter across different courses, ensuring consistency in quality note-taking support provided.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Documented clients behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Maintained confidentiality by adhering to privacy guidelines when handling sensitive clients information.
Education
GED -
ADOC Eymen Complex
Prison02-2007
Skills
- Customer relations
- Innovation management
- Recruitment and hiring
- Operations management
- Employee relations
- Staff management
- Task delegation
- Team operations
- Data analysis
- Staff development
- Program coordination
- Meeting facilitation
- Individual accountability
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
Timeline
Co Director, Peer Support Specialist, Facilitator,
Waypoint Recovery
01.2024 - 12.2024
Peer Note Taker, Class Note Taking
Waypoint Recovery
01.2024 - 12.2024
GED -
ADOC Eymen Complex
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