Michael Rhodes Sr.
Milroy,PA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in training operational and sales teams, route sales, warehousing and distribution, logistics and forklift operation, Home Inspections and indoor environmental services.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Owner/Senior Field Technician
All Inspect LLC
05.2006 - 12.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
- Communicated with customers to provide updates, gather information and resolve issues.
Seles and Leasing, Commercial Truck Specialist
Bob McCormick Ford
03.1994 - 05.2006
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
- Increased vehicle sales by effectively communicating key features and benefits to potential clients.
- Delivered an exceptional buying experience from initial contact through post-purchase support, resulting in high customer satisfaction ratings.
- Negotiated trade-in values fairly while maintaining profitability for the dealership.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Utilized strong listening skills to identify client needs accurately before making tailored recommendations.
- Exceeded monthly quotas consistently by prioritizing tasks effectively, managing time efficiently, and aligning sales strategies with dealership goals.
Education
High School Diploma -
Chief Logan High School
Lewistown, PANo Degree - Indoor Environmental Inspections And Mold Removal
Environmental Consultants And Affiliates Network
Williamsport, PASkills
- Customer Relations
- Small business operations
- Verbal and written communication
- Sales Leadership
- Project Management
- Employee Training
- Process Improvement
- Project estimating
- Customer Service
- Logistics
- Attention to Detail
Certification
NACHI Certified Home Inspector 2006-2023
PA DEP Certified Radon Testing # 2514 2006-2022
Certified Mold Inspector/Assessor/Remediation Technician 2009-2024
PA Labor and Industry Certified Asbestos Building Inspector 2009-2011
PA EPA Certified Lead RRP Technician 2011-2015
Timeline
Owner/Senior Field Technician
All Inspect LLC
05.2006 - 12.2023
Seles and Leasing, Commercial Truck Specialist
Bob McCormick Ford
03.1994 - 05.2006
High School Diploma -
Chief Logan High School
No Degree - Indoor Environmental Inspections And Mold Removal
Environmental Consultants And Affiliates Network
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