Michael Ricketson
CYPRESS,TX
Summary
Seasoned Operations Manager with a robust track record at Sherwin-Williams, enhancing operational efficiency and customer satisfaction. Expert in team leadership and problem-solving, achieving significant improvements in staff development and inventory management. Demonstrates an unsurpassed work ethic and a knack for exceeding corporate goals.
Overview
14
14
years of professional experience
Work History
Operations Manager
Sherwin-Williams Commercial Paint Store
08.2022 - Current
Branch Manager
Sherwin Williams
08.2018 - 06.2022
Store Manager
Sherwin-Williams
01.2017 - 08.2018
Assistant Manager
Sherwin-Williams
10.2015 - 01.2017
Assistant Manager
Sherwin-Williams
03.2014 - 10.2015
Assistant Manager
Sherwin-Williams
08.2013 - 03.2014
3rd Key
Sherwin Williams
08.2011 - 08.2013
3rd Key
Sherwin-Williams
08.2010 - 08.2011
Education
Klein High School
Klein, TXSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Operational Efficiency
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Staff Training
- Staff Management
- Inventory Management
- Management
- Project Management
- Operations Oversight
- Policies and procedures implementation
- Performance monitoring
- Employee Motivation
- Staff Development
- Customer Relationship Management
- Maintaining Compliance
- Goal Setting
- Interpersonal Communication
- Client Relationships
- Inventory Control
- Workflow Optimization
- Project Leadership
- Schedule Management
- Performance Management
- Health and safety compliance
- Organizational Management
- Superb time management skills
- Delegation
- Invoice Processing
- Conflict Mediation
- Customer Retention
- Assignment Delegation
- Cost Reduction
- Business Administration
- Business Planning
- Unsurpassed work ethic
- P&L Management
Timeline
Operations Manager
Sherwin-Williams Commercial Paint Store
08.2022 - Current
Branch Manager
Sherwin Williams
08.2018 - 06.2022
Store Manager
Sherwin-Williams
01.2017 - 08.2018
Assistant Manager
Sherwin-Williams
10.2015 - 01.2017
Assistant Manager
Sherwin-Williams
03.2014 - 10.2015
Assistant Manager
Sherwin-Williams
08.2013 - 03.2014
3rd Key
Sherwin Williams
08.2011 - 08.2013
3rd Key
Sherwin-Williams
08.2010 - 08.2011
Klein High School
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