Michael Rivera
Newark,New Jersey
Summary
Experienced retail and customer service professional seeking opportunities for growth. Passionate about delivering exceptional customer service and creating positive experiences for clients. Skilled in managing inquiries, resolving issues, and ensuring customer satisfaction. Committed to contributing to a team-oriented work environment and exceeding performance expectations.
Overview
7
7
years of professional experience
Work History
Back room stock team
Five below
Kearny, NJ
01.2018 - 06.2018
- Ensured store shelves remained stocked and organized through teamwork with back room stock team.
Dairy and freezer
Walmart
Kearny, NJ
06.2018 - 02.2019
- Maintained cleanliness and organization of dairy section, ensuring shelves were free of spoiled products.
Warehouse Worker
Amazon
Carteret, NJ
09.2019 - 08.2020
- Operated pallet jacks to efficiently move products throughout the warehouse.
- Executed inventory management tasks using Amazon's inventory tracking systems.
- Maintained organized workstations to streamline picking and packing processes.
- Collaborated with team members to meet daily shipping and receiving goals.
Sales Associate
Target
Jersey City, NJ
08.2020 - 03.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor to ensure optimal product presentation and accessibility.
- Operated point-of-sale systems efficiently, handling transactions and refunds accurately.
- Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
Cabin Cleaner
Prospect Airport Services
Newark, NJ
03.2022 - 12.2024
- Cleaned and sanitized aircraft interiors to ensure passenger safety and comfort.
- Performed detailed inspections of cabin areas to ensure cleanliness and adherence to safety standards.
- Collaborated with team members to enhance cleaning protocols, improving overall efficiency.
- Trained new staff on cleaning procedures and safety measures to uphold company standards.
Education
High School Degree - undefined
East Side High School
Newark, NJ06.2017
Skills
- Fluent in the language of Spanish
- Experience in Microsoft Office Programs (Word, Excel & Power Point)
- Proficient in use of e-mail and internet usage
- Experience in advertising and networking through social media
Languages
Spanish
Native or Bilingual
Timeline
Cabin Cleaner
Prospect Airport Services
03.2022 - 12.2024
Sales Associate
Target
08.2020 - 03.2021
Warehouse Worker
Amazon
09.2019 - 08.2020
Dairy and freezer
Walmart
06.2018 - 02.2019
Back room stock team
Five below
01.2018 - 06.2018
High School Degree - undefined
East Side High School