Summary
Overview
Work History
Education
Skills
Timeline
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Michael Roach

Broken Arrow,OK

Summary

Skilled Lube Technician with a track record of enhancing customer satisfaction at Robertson Tire through efficient preventative maintenance and oil changes. Demonstrates strong problem-solving abilities and customer service skills. Excelled in safety compliance and vehicle inspection, significantly improving road safety and operational smoothness.

Overview

19
19
years of professional experience

Work History

Lube Technician

Robertson Tire
07.2013 - Current
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.

Tire Technician

Hibdon Tires Plus
01.2013 - 07.2013
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Operated machines safely and correctly, including tire changers and wheel balancers.

Field Technician

Standard Testing and Engineering
01.2006 - 06.2012
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.

Education

GED -

Tahlequah High School
Tahlequah, OK

Skills

  • Customer service
  • Dependable and responsible
  • Problem-solving
  • Fluid checks
  • Tire changing and rotation
  • Vehicle inspection
  • Replacing parts
  • Power tools

Timeline

Lube Technician

Robertson Tire
07.2013 - Current

Tire Technician

Hibdon Tires Plus
01.2013 - 07.2013

Field Technician

Standard Testing and Engineering
01.2006 - 06.2012

GED -

Tahlequah High School

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Michael Roach