Summary
Overview
Work History
Education
Skills
Timeline
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Michael Robinson

Oklahoma City

Summary

Dedicated customer service professional with a proven ability to enhance customer experiences through effective communication and problem-solving. Known for attention to detail and organizational skills, ensuring efficient operations and positive outcomes.

Overview

14
14
years of professional experience

Work History

Customer Service

Jersey Mike's Subs
Norman, OK
04.2026 - 06.2026

Taking orders neighborly banter, slicing meats, assembling cod and hot subs to specifications, handling POS transactions and maintaining a clean dining area.

Delivery Driver

Domino's Pizza
Oklahoma City, OK
05.2025 - 02.2026
  • Delivered pizzas and other menu items efficiently to customers in designated areas.
  • Ensured accurate order fulfillment by double-checking items before leaving store.
  • Communicated effectively with customers regarding delivery times and order status.
  • Maintained cleanliness and organization of delivery vehicle for optimal operation.

Shift Leader

Domino's Pizza
Oklahoma City, OK
09.2018 - 10.2019
  • Supervised and trained team members in food preparation and customer service standards.
  • Ensured compliance with health and safety regulations during daily operations.
  • Resolved customer complaints promptly, fostering a positive dining experience.
  • Assisted in training new hires on operational procedures and company policies.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.

Delivery Driver

Marco's Pizza
Yukon, OK
11.2016 - 03.2017
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Navigated routes using GPS technology to ensure timely deliveries.
  • Collaborated with team members to improve delivery processes and enhance service quality.
  • Assisted in training new drivers on delivery protocols and customer service standards.
  • Handled cash and electronic payments accurately during transactions with customers.

Small Package Sorter

UPS
Oklahoma City, OK
03.2012 - 04.2015
  • Inspected and sorted 10,000+ packages daily
  • Loaded and unloaded delivery trucks efficiently
  • Led safety meetings and trained staff in workplace policies and procedures

Education

High School Diploma -

Piedmont High School
Piedmont, OK
05-2007

Skills

  • Customer service
  • Customer service focus
  • Fast food customer service
  • Cash handling
  • Customer service and assistance
  • Positive attitude

Timeline

Customer Service

Jersey Mike's Subs
04.2026 - 06.2026

Delivery Driver

Domino's Pizza
05.2025 - 02.2026

Shift Leader

Domino's Pizza
09.2018 - 10.2019

Delivery Driver

Marco's Pizza
11.2016 - 03.2017

Small Package Sorter

UPS
03.2012 - 04.2015

High School Diploma -

Piedmont High School