Summary
Overview
Work History
Education
Skills
Timeline
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Michael Rodriguez

Warner Robins

Summary

Dynamic transportation professional with proven leadership at McLane Food Service, excelling in logistics coordination and driver scheduling. Recognized for enhancing on-time delivery rates through effective communication and conflict resolution. Committed to safety compliance and fostering strong relationships, ensuring operational excellence and high driver morale.

Professional logistics leader with strong expertise in fleet management, route optimization, and driver training. Proven track record in enhancing operational efficiency through effective team collaboration and adaptable leadership. Known for reliability, effective communication, and solution-oriented approach in fast-paced environments. Skilled in regulatory compliance, safety standards, and performance analysis.

Overview

17
17
years of professional experience

Work History

Driver Manager/Dispatcher

Five Points Service
11.2023 - 02.2025
  • Assisted in scheduling driver routes to optimize delivery efficiency.
  • Maintained accurate records of driver performance and compliance.
  • Supported communication between drivers and dispatch team for issue resolution.
  • Monitored vehicle maintenance schedules to ensure operational readiness.
  • Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
  • Counseled drivers on violations of company policy or service standards to improve performance.
  • Developed strong relationships with clients through consistent communication and excellent service, resulting in repeat business.
  • Monitored compliance with DOT regulations and maintained necessary documentation for audits and inspections.
  • Organized records of vehicles, schedules and completed orders.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Monitored incoming calls and dispatched service requests efficiently.
  • Assisted in tracking vehicle locations using GPS systems.
  • Adapted quickly to changing priorities and urgent situations.
  • Collaborated with team members to enhance overall workflow efficiency.

Transportation Supervisor

McLane Food Service
05.2008 - 10.2023
  • Coordinated daily transportation schedules to ensure timely delivery of goods.
  • Monitored vehicle performance and maintained compliance with safety regulations.
  • Assisted in training new drivers on operational procedures and safety protocols.
  • Implemented tracking systems to optimize route efficiency and reduce delays.
  • Evaluated driver performance and provided constructive feedback for improvement.
  • Resolved logistical issues by adapting plans based on real-time conditions.
  • Managed routing, driver supervision and DOT compliance.
  • Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
  • Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
  • Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
  • Planned and established transportation routes, work schedules and operator assignments.
  • Enhanced safety measures by conducting regular vehicle inspections and enforcing strict adherence to regulations.
  • Increased on-time delivery rates by closely monitoring driver performance metrics and implementing corrective actions as needed.
  • Verified that drivers completed required safety training and attended quarterly driver safety meetings.
  • Monitored and maintained on-time delivery, reliability, service and performance.
  • Monitored safe operations by conducting field safety audits.
  • Verified that drivers transported loads safely and complied with state DOT laws.
  • Coordinated schedules and communicated changes to customers.

Education

Reid Ross High School
Fayetteville NC
05-1983

Skills

  • Customer service
  • Strong leadership qualities
  • Empathy and patience
  • Active listening
  • Effective communication
  • Fleet management expertise
  • Logistics coordination experience
  • Driver scheduling
  • Vehicle maintenance
  • Conflict resolution techniques
  • Safety compliance awareness
  • Data analysis proficiency
  • Route management
  • Regulatory compliance

Timeline

Driver Manager/Dispatcher

Five Points Service
11.2023 - 02.2025

Transportation Supervisor

McLane Food Service
05.2008 - 10.2023

Reid Ross High School

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Michael Rodriguez