Michael Rosenbloom
Jacksonville
Summary
Current Computer Information Tech student @ Florida State College of Jacksonville Seeking relevant internship positions to attain my Associates in Computer Information Technology.
Overview
8
8
years of professional experience
Work History
Student Assistant Intern
Client Support Team
01.2025 - Current
- Assist client support team with various client support IT problem tickets
- learn various aspects about the IT field including troubleshooting, networking, hardware installs and replacements, as well learning to accommodate client's needs
Rover Dog Sitting Services
Independent Contractor
02.2023 - 07.2024
- Conducted thorough meet-and-greets with potential clients to establish rapport and assess compatibility between sitter services and pet needs.
- Maintained clean and organized living spaces for pets, promoting a comfortable and healthy environment.
- Increased client satisfaction by providing personalized pet care services and addressing individual needs.
- Enhanced pet safety by staying vigilant during walks and playtime, ensuring a secure environment for all animals.
Cashier
McDonald's Restaurant
08.2020 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service Worker
Subway Restaurants
08.2016 - 10.2019
- learned important life skills, such as working with a team and dealing with frustrated customers and how to best approach and solve certain situations.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted owner with unloading and ordering inventory, and ensuring adequate supplies for smooth operations.
Education
Associate of Science - Computer Information Technology
Florida State College At Jacksonville
Jacksonville, FL04.2025
Skills
- PC Diagnostics and Repair
- Microsoft Windows
- Generalized Tech Support Entry level Computer programming
- Software configuration
- Hardware Configuration
- Managing and providing solutions to difficult and stressful tech situations
Timeline
Student Assistant Intern
Client Support Team
01.2025 - Current
Rover Dog Sitting Services
Independent Contractor
02.2023 - 07.2024
Cashier
McDonald's Restaurant
08.2020 - 09.2022
Food Service Worker
Subway Restaurants
08.2016 - 10.2019
Associate of Science - Computer Information Technology
Florida State College At Jacksonville
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