Michael Sacks
Rockville Centre
Summary
Organized and dependable professional with a proven ability to enhance client satisfaction, accurately process and manage data, and maintain organized, up-to-date documentation. Ability to efficiently perform in multiple roles and adapt to new requirements.
Overview
7
7
years of professional experience
Work History
Program Coordinator
Nassau County Department of Social Services
11.2024 - Current
- Coordinate emergency housing placements for clients based on eligibility and availability and issuing necessary funds
- Align clients housing schedules with financial, employment, and medical requirements
- Collaborate with hotel and shelter staff to ensure proper payment
- Resolve fiscal and accounting issues regarding check processing
- Service clients in person addressing individual concerns and clearly and concisely relaying subsequent actions
Enrollment Specialist
Online Trading Academy
03.2022 - 04.2024
- Aided in sales presentation by promptly addressing inquiries and resolving issues in a timely manner.
- Guided students through enrollment process providing step-by-step coaching.
- Facilitated seamless transitions for enrollees, connecting them with necessary resources post-enrollment.
- Managed accurate recordkeeping of student information and application documents.
- Monitored and reported on enrollment statistics, providing management with insight and suggestions.
Lead Valet Attendant
Impressive Parking
03.2020 - 12.2021
- Parked and retrieved cars while arranging vehicles according to size and priority needs.
- Trained new valet attendants to maintain high standards of professionalism and efficiency.
Sales Associate
Nike Factory Store
07.2018 - 12.2019
- Handled cash transactions efficiently, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain visual appeal and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts -
Eastern Gateway Community College
Steubenville, OH08.2021
Skills
- Strong written and verbal communication skills
- Customer service and follow up
- Capable of documentation management
- Proficient in Microsoft Word and Adobe Photoshop
- Familiar with Microsoft Excel and Salesforce
- Quick learner capable of adapting
Volunteer Experience
Holiday Angels Food and Toy Drive (2013-Present)
- Assisted in collection, sorting, and delivery of donated food and toys for local families in need during Thanksgiving and Christmas
Center For Science Teaching And Learning Discover Camp (2014)
- Counselor for children's science camp scheduling activities and looking after campers
Timeline
Program Coordinator
Nassau County Department of Social Services
11.2024 - Current
Enrollment Specialist
Online Trading Academy
03.2022 - 04.2024
Lead Valet Attendant
Impressive Parking
03.2020 - 12.2021
Sales Associate
Nike Factory Store
07.2018 - 12.2019
Associate of Arts -
Eastern Gateway Community College
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