Michael Sanchez
Floresville,TX
Summary
Dynamic team leader with a proven track record at HEB Grocery Store, excelling in performance improvement and conflict resolution. Skilled in fostering collaboration and enhancing team motivation, I effectively delegated responsibilities to leverage individual strengths, resulting in a cohesive and high-performing team. Committed to maintaining safety and quality standards in all operations.
Overview
10
10
years of professional experience
Work History
Team Leader
HEB Grocery Store
Floresville, TX
09.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Frequently inspected production area to verify proper equipment operation.
Order Selector/Receiver
HEB Warehouse
San Antonio, TX
08.2015 - 09.2023
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
Education
Diploma -
John F. Kennedy
San Antonio, TX06.2008
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Performance improvement
- Documentation and reporting
- Goal setting
- Overseeing daily activities
- Leading team meetings
- Safety processes and procedures
- Relationship building
- Flexible schedule
- Complaint resolution
- Shift scheduling
- Team Check-ins
- Evaluating employee work
- Overtime management
- Budget management
- Leadership
- Time management
- Quality assurance
- Teamwork
- Reliability
- Team leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
References
Mark Lopez
Cell # 210-773-8544
Mark Muniz
Cell # 210-416-5572
Jimmie Salas
Cell # 210-540-3072
Timeline
Team Leader
HEB Grocery Store
09.2023 - Current
Order Selector/Receiver
HEB Warehouse
08.2015 - 09.2023
Diploma -
John F. Kennedy