Michael Sanders
polisher
Pell City,AL
Summary
At WKW Automotive, I spearheaded a team, enhancing productivity through efficient workflows and setting clear performance benchmarks. My leadership, rooted in motivational and influencing skills, significantly improved customer service satisfaction and fostered a collaborative environment aligned with strategic goals.
Qualified [Desired Position] with proven history of leading teams to success through effective management and clear communication. Demonstrated ability to oversee projects from inception to completion, ensuring high standards and timely delivery. Adept at fostering team collaboration and resolving conflicts to maintain productive work environment.
Overview
4
4
years of professional experience
Work History
Team Leader Manager
WKW Automotive
01.2021 - 11.2024
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Education
No Degree -
Jefferson State Community College
Pell City, ALHigh School Diploma -
Pell City High School
Pell City, AL05-2017
Skills
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - forklift opertor
Work Preference
Work Type
Full TimeWork Location
On-SiteTimeline
Team Leader Manager
WKW Automotive
01.2021 - 11.2024
No Degree -
Jefferson State Community College
High School Diploma -
Pell City High School
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