Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Michael San Martin

Miami,FL

Summary

Professional with strong experience in automotive parts management and automotive repair. Skilled in vehicle diagnostics, customer service, and technical knowledge of automotive components. Focused on team collaboration, adapting to changing needs, and delivering reliable results. Known for strong problem-solving abilities and excellent communication skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Parts Counterman

Bean Automotive Group
01.2013 - Current


  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Assisted customers with identifying needed parts, resulting in a better overall purchasing experience.
  • Maintained accurate records of all transactions, facilitating efficient tracking and reporting for management purposes.
  • Educated fellow employees on proper part identification techniques, reducing errors in order processing.
  • Provided exceptional customer service through prompt responses to inquiries and thorough knowledge of products offered.
  • Prioritized tasks effectively during high-volume periods, maintaining focus on customer needs while addressing internal responsibilities as necessary.

Automotive Service Technician

Bean Automotive Group
05.2007 - 01.2013


  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
  • Troubleshot and diagnosed faults with vehicle systems and components using LEXUS-specific code readers, diagnostic trees, and TIS online knowledge bases.
  • Consistently met or exceeded productivity goals by effectively managing time and prioritizing tasks accordingly.
  • Improved shop efficiency with systematic organization of tools, equipment, and parts inventory management systems.
  • Contributed to team success by sharing technical expertise during challenging diagnostic scenarios or difficult repairs.

Education

G Holmes Braddock Senior High
Miami, FL
06-2005

Automotive Technology

Robert Morgan Educational Center
Miami, FL
06-2005

Skills

  • Problem-solving skills
  • Team collaboration
  • Time management abilities
  • Analytical thinking
  • Product knowledge
  • Task prioritization
  • Effective communication
  • Problem-solving abilities
  • Attention to detail

Certification

  • Certification by Lexus - foundations certified with 15 years tenure.
  • KPA compliance training completed
  • ASE certified



Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Parts Counterman

Bean Automotive Group
01.2013 - Current

Automotive Service Technician

Bean Automotive Group
05.2007 - 01.2013

G Holmes Braddock Senior High

Automotive Technology

Robert Morgan Educational Center

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