Michael Sasser
Wetumpka,AL
Summary
Dynamic Shift Manager at Pizza Hut with a proven track record in optimizing inventory control and enhancing customer service. Skilled in employee training and conflict resolution, I successfully led a team to improve operational efficiency and maintain high safety standards, ensuring a positive dining experience for all customers.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Manager
Pizza Hut
Wetumpka
11.2024 - Current
- Supervised daily operations to ensure efficient workflow and adherence to service standards.
- Trained and mentored team members on best practices in food safety and customer service.
- Implemented inventory management procedures to optimize stock levels and minimize waste.
- Scheduled shifts and managed labor resources to align with peak business hours.
Education
GED -
GED Testing Service
Wetumpka, ALSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Staff motivation
- Opening and closing procedures
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
- Team development
- Delegating work
- Quality assurance
- Staff training and onboarding
- Inventory control
- Safety compliance
- Schedule management
- Hiring and recruiting
- Performance reviewing
- Equipment troubleshooting
- Supply ordering
- Shift leadership
- Problem-solving
- Assigning work
- Conflict resolution
- Coordinating daily operations
Certification
Serv Safe
Timeline
Shift Manager
Pizza Hut
11.2024 - Current
GED -
GED Testing Service