Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Saterstad

Whitmore Lake,MI

Summary

With a robust background at Comcast, I excel in maintenance, repair, and operations monitoring, showcasing a confident mastery in troubleshooting and preventive maintenance. Leveraging skills in computer-assisted diagnostics and OSHA compliance, I've significantly enhanced system reliability and efficiency, embodying a proactive approach to problem-solving and technical proficiency.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Headend Technician

Comcast
Westland, MI
05.2010 - 01.2021

I troubleshooted and maintained all headend and data center equipment from the satellite receivers to the fiber optic transmitters. Including receivers, transmitters, encoders. routers, switches and all fiber cable and connectors to the various equipment. I was responsible for adding and remove channels. continually upgrading CMTS routers for fast speed internet, phone and switched video. Installed and troubleshoot the forward and receive data from the field fiber node including DWDM and CWDM mux's by using a OTDR, light meter and a fiber optic spectrum analyzer.

Linetech

Comcast
Ann Arbor, MI
07.1990 - 04.2010

Maintained, troubleshot, and repaired outside plant. Responsible for all RF forward and return signals from the optical node to the customer's home. Troubleshot and repaired all coaxial and fiber cables. Including locating fiber faults and cuts. Using an OTDR, a light meter, and a fusion splicer. Responsible for fiber optic and RF amplifier nodes and amplifiers, including troubleshooting and repair of all electronic components.

Installer Tech

Comcast
Brighton, MI
03.1986 - 06.1990

Installed and repaired all RF coaxial cable from the tap to the customer's TV.

Education

High School Diploma -

Alpena High
Alpena, MI
06-1981

Skills

  • Maintenance and repair
  • OSHA compliance
  • Operations monitoring
  • Troubleshooting and diagnosis
  • Preventive Maintenance
  • Computer-assisted diagnostics
  • Documentation and reporting

Certification

  • NCTI Installer/Tech Course
  • NCTI Technician Course
  • NCTI Headend Technician Course
  • NCTI Basic Electronics Course
  • SCTE Fiber Optics Course
  • Cisco Router Certification
  • Various Comcast University courses and certifications

Timeline

Headend Technician

Comcast
05.2010 - 01.2021

Linetech

Comcast
07.1990 - 04.2010

Installer Tech

Comcast
03.1986 - 06.1990

High School Diploma -

Alpena High
Michael Saterstad