Michael Savino
Mount Washington,KY
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Client Experience industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Kitchen Crew Member
Papa John's Pizza
Mount Washington, KY
09.2021 - Current
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prepared entrees, salads, and appetizers for over 200 daily customers
Manager
Domino's Pizza
Louisville, KY
03.2020 - 12.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
- Answered multi-line phone system and greeted callers enthusiastically.
Painter
Santa Rosa Systems Inc.
Mount Washington, KY
04.2019 - 12.2019
- Painted surfaces using brushes, spray guns and paint rollers.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
Package Handler
United Parcel Service, UPS
Louisville, KY
08.2018 - 04.2019
- Loaded package containers onto forklifts and transported into packaging areas.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
Education
High School Diploma -
Bullitt East High School
Mount Washington, KY05.2017
Skills
- Kitchen Station Restocking
- Conflict Negotiation
- Customer Service
- Decision Making
- Quality Assessment
- Relationship Building
- Problem Solving
- Data Analysis
Timeline
Kitchen Crew Member
Papa John's Pizza
09.2021 - Current
Manager
Domino's Pizza
03.2020 - 12.2020
Painter
Santa Rosa Systems Inc.
04.2019 - 12.2019
Package Handler
United Parcel Service, UPS
08.2018 - 04.2019
High School Diploma -
Bullitt East High School