Training store for new Managers and Managing Partners.
Implemented customer service excellence standards to enhance satisfaction and loyalty. Resolved customer inquiries and complaints requiring management-level escalation.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Managed annual budgeting process, including forecasting and financial analysis to optimize resources. Month-to-month P&L budgeting.
Liquor, Beer, and Wine ordering, monthly inventory counting.
Sales Forecasting and Scheduling
Supervisor: Jennifer Parisi, Proprietor (810) 225-2109
Reason for leaving: Personal.
Hockey Referee
Total Sports Complex
Novi, MI
01.2007 - 01.2017
Manage the hockey game by the rulebook guide assuring the game is played properly
Speaking with players, helping them understand the game
Writing up incidents during the game in full detail & assisting in player suspensions
Off the rink, helping other referees better their game
Answering questions on rules and how situations would play out
Making sure all side items and burger toppings are prepped and stocked for the day
Cooking all Steaks and Burgers to desired temps
Closing down hot end stations, and restocking for the next shift
Reason for leaving: Better job opportunity
General Labor Property Maintenance
Evergreen Outdoor INC
Howell, MI
05.2011 - 11.2012
Check all equipment every day before leaving the shop to make sure they were filled with the correct fluids, & all trucks had the right equipment for each days job
Assisting the Foreman by keeping track each week what new inventory that week would require
Making sure at the end of each job that all the equipment was taken off the job site, making sure the job was done correctly & professional
Supervisor: Mark Prentice, Foreman (810)923-7070
Reason for leaving: A better job opportunity
Foreman
Ricks Outdoor Services
Fowlerville, MI
08.2008 - 04.2011
Managed a work crew of 4 – 6 people on a daily basis
Communicated with the business owner daily on the job site
Fixing daily used equipment making sure they ran properly
Re stocking inventory
Supervisor: Rick Cooper, Owner (517)223-2300
Reason for leaving: Better job opportunity
Grill Cook
Outback Steakhouse
Brighton, MI
08.2007 - 06.2008
Prep my food count for each day
Prep foods including dressings, burger toppings & side dishes
Cook Stakes, Burgers & Seafood to ordered temperatures