Member Service Representative
Planet Fitness
Willoughby, Ohio
12.2024 - 05.2025
- Provided exceptional customer service in a fast-paced gym environment.
- Processed new member registrations and membership renewals efficiently.
- Reviewed membership details with customers, ensuring professionalism and a customer-centric approach.
- Resolved account inquiries by identifying and addressing discrepancies to ensure customer satisfaction.
- Maintained cleanliness and readiness of bathrooms and locker rooms by regularly replenishing toiletries.
- Sanitized gym equipment regularly to maintain a clean and safe environment for members.