Michael S Davidson
Scotts-Miracle Gro
Tacoma
16
years of professional experience
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Work History
Team Lead Merchandiser
3 Years 3 Months- Provided customers and store associates with product knowledge on Scotts brands.
- Led team in executing merchandising strategies to enhance product visibility and customer engagement.
- Conducted regular audits of merchandise displays, ensuring compliance with company guidelines and maximizing sales potential.
- Collaborated with cross-functional teams to align merchandising efforts with promotional campaigns and brand initiatives.
- Established strong relationships with store management, promoting collaboration on merchandising initiatives.
Lead Generator
7 Months- Generated high-quality leads through canvassing and effective communication strategies.
- Developed relationships with potential clients, increasing lead conversion rates.
- Refined sales pitch based on feedback from prospects, improving effectiveness of outreach to potential clients.
- Enhanced lead quality by conducting thorough pre-screening of prospects before forwarding to the sales team.
- Assisted colleagues with their own lead generation tasks during peak times or when they needed support, contributing positively towards team success overall.
Assistant Manager/Driver
4 Years 3 Months- Deliver food in safe and timely manner to homes and businesses.
- Obtained signatures from customers upon delivery of goods.
- Assisted the general manager in closing the store and performed nightly cleaning tasks.
- Responsible for depositing the day's money at the banks each night after closing the store.
- Mentored junior drivers, providing guidance on route management and customer interactions.
- Navigated optimal routes using GPS technology to minimize delivery time.
Warehouse Supervisor/Box Truck Driver
6 Years 8 Months- Responsible for managing a multiple-person crew while driving the company truck.
- Supervise the crew and make sure all jobs are done to company and customer standards.
- Served as primary contact for customers, addressing concerns and inquiries effectively.
- Assist in estimation and creating an account for the new customer on our database, as well as on-the-spot bids for potential customers.
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored staff on equipment handling and inventory management best practices.
Drum Teacher
5 Years 2 Months- Implemented engaging teaching methods to enhance student participation and retention.
- Mentored aspiring drummers, fostering a positive learning environment and encouraging creativity.
- Assessed student progress regularly, providing constructive feedback to promote improvement.
- Developed customized lesson plans to accommodate diverse learning styles and skill levels.
Education
High School Diploma
Radio Broadcasting - Radio Broadcasting
Associate of Science - Business
Skills
Customer relationship management (CRM)
Merchandise planning
Sales techniques
Brand awareness
In-store support
Merchandising strategy
Team collaboration
Active listener
Operational efficiency
Customer engagement
Accomplishments
Achieved Highest Sales numbers on our team in February 2023.
Timeline
Team Lead Merchandiser
Scotts-Miracle Gro
05.2023 - CurrentRead More
Lead Generator
Evergreen Tree Care
10.2022 - 05.2023Read More
Assistant Manager/Driver
Domino’s Pizza
12.2017 - 03.2022Read More
Warehouse Supervisor/Box Truck Driver
Red Door Party Rentals
03.2011 - 11.2017Read More
Drum Teacher
Music Machine
06.2010 - 08.2015Read More
Kamiakin High School
High School Diploma
Read More
Tri Tech Skills Center
Radio Broadcasting from Radio Broadcasting
Read More
Columbia Basin College
Associate of Science from Business
Read More