Michael Selenke
Aurora,CO
Summary
Adaptable and service-driven professional currently working as an Environmental Services Technician, backed by years of leadership in fast-paced restaurant environments. Now pursuing a Bachelor’s in Information Technology and earning industry-recognized certifications to build a strong technical foundation. Actively seeking to pivot into a tech support, help desk, or analyst role where I can apply my customer-focused mindset, problem-solving abilities, and growing IT expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Environmental Services Technician
Advent Health
Parker, CO
04.2024 - Current
- Conducted sanitation, disinfection, and waste disposal to support patient care.
- Coordinated with healthcare staff to prioritize sanitation needs.
Supervisor
Coldstone Creamery
Aurora, CO
04.2021 - 12.2023
- Led daily operations, staff training, and scheduling to ensure smooth service.
- Managed workflows, inventory systems, and cash handling, demonstrating attention to detail and process optimization.
Server
Dozens
Aurora, CO
03.2018 - 08.2022
- Managed orders, payments, and POS systems efficiently.
- Provided excellent customer service in a fast-paced dining environment.
Education
Bachelor of Science - IT
Purdue University
West Lafayette, IN07.2025
Skills
- Customer Service
- Problem-Solving
- Troubleshooting
- Technical Understanding
- Organizational Skills
- Project management
- Technical support
- Problem solving
- Customer service
- Team collaboration
- Desktop technical support
- Excellent communication
- Training development
- Multitasking
Certification
- Google IT Support - Coursera
- Google UX Design - Coursera
Timeline
Environmental Services Technician
Advent Health
04.2024 - Current
Supervisor
Coldstone Creamery
04.2021 - 12.2023
Server
Dozens
03.2018 - 08.2022
Bachelor of Science - IT
Purdue University