Michael S. Fowler
Area Manager
Houston,Texas
Summary
As a planner, strategist, and implementor, driven to create and drive success. Focused on safety, quality, and efficiency. Excels in establishing and managing operations. Over 18 years of experience as an Area Manager, successfully leading and overseeing staff and multiple clients across various states. Expertise in a wide range of business aspects. Strength lies in developing and implementing policies and procedures that enhance efficiency, increase production, and prioritize safety. Possesses strong interpersonal, communication, and organizational abilities.
Overview
25
25
years of professional experience
Work History
Area Manager
Stake Center Locating
01.2018 - 01.2025
- Supervision and Mentorship of Locate Supervisors and Technicians
- Oversight of Work Load Distribution
- Maintain Force to Load Requirements.
- Maintain and Grow Customer Relations
- Meet COTP, COTC, Production Requirements
- Interaction with Corporate - HR - Claims - IT - Risk Management - Fleet - Safety - Recruiting - Quality Assurance
- Oversight of disciplinary action
- Inspections of Vehicles and Equipment
- Inventory and Ordering
- Lead Damage Investigation
- Interpret all reports- i.e. PowerBI, KPI, PDR, audits and production
- Performance Reviews for Staff
Supervisor
USIC LLC
01.2012 - 01.2018
Training New Hires
Daily Audits
Report to Damages to Claims
Ensure Supplies are issued
Inventory Equipment
Inspect Vehicles
Report Daily Status to Immediate Management and Relevant Departments
Supervisor
SafeSite Locating Services
01.2011 - 01.2012
Supervisor
Utiliquest Locating Services
01.2003 - 01.2011
Damage Investigator
Central Locating Services
01.2000 - 01.2003
Education
Double Major - Business/Theology, Psychology
Houston Baptist University
01.1993
General Studies -
M.B. Smiley High School
01.1989
Skills
- Leadership
- Mentoring, Training and Development
- Strong verbal and written communication skills
- Computer Literate
- Interpersonal and Organizational
- Problem Solving
- Ability to effectively perform a Damage Investigation
- Understands CGA and 811 Locating Guidelines and Practices
- Ability to perform work accurately and thoroughly
- Dependable and trustworthy
Affiliations
- Member of Texas 811
- Member of Mississippi 811
- SCL Safety Committee
- Greater Faith Baptist Church
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