Summary
Overview
Work History
Education
Skills
Timeline
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Kael Nadeau

Gardner,KS

Summary

Dynamic customer service professional with a strong track record in enhancing account retention and fostering customer loyalty. Recognized for effectively identifying customer needs and delivering tailored solutions that drive satisfaction. Committed to safety management and team collaboration, ensuring operational efficiency in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Area Manager

Amazon
Edgerton, Kansas
07.2025 - Current
  • Oversaw daily operations in fulfillment centers, improving process efficiency.
  • Managed team performance by providing coaching and support to associates.
  • Analyzed operational data to identify areas for process improvement.
  • Implemented training initiatives to equip staff with best practices for operational success.
  • Implemented safety protocols to maintain a secure working environment.
  • Conducted regular audits to ensure compliance with company policies and standards.
  • Resolved customer conflicts promptly to enhance service experiences.

Outbound Warehouse Associate

TARGET DISTRIBUTING Center
Topeka, KS
06.2024 - 08.2024
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Organized and categorized products for efficient loading, streamlining workflow and enhancing operational effectiveness.
  • Collaborated with movers to load large equipment, enhancing safety and reducing accident risk.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Investigated reported shipping errors and damages, ensuring timely resolution and improved accuracy.

Insider

Hoogland Restaurant Group
Topeka, KS
03.2022 - 04.2024
  • Identified customer needs through inquiries and recommended tailored solutions.
  • Consulted with customers to facilitate informed selections and purchases.
  • Delivered superior customer support to improve account retention rate.
  • Trained new hires to enhance product knowledge and drive sales.

Education

Actuarial Science -

Washburn University
Topeka, Kansas
05-2025

Skills

  • Operations management
  • Risk assessment
  • Operational audits
  • Microsoft excel
  • Data entry
  • Computer proficiency
  • Computer skills
  • Team leadership
  • Employee training
  • Leadership
  • Customer service
  • Problem solving
  • Time management
  • Communication skills

Timeline

Area Manager

Amazon
07.2025 - Current

Outbound Warehouse Associate

TARGET DISTRIBUTING Center
06.2024 - 08.2024

Insider

Hoogland Restaurant Group
03.2022 - 04.2024

Actuarial Science -

Washburn University
Kael Nadeau