Results-driven Area Manager with a proven track record at Creekside Apartment Homes, excelling in operations management and team development. Spearheaded initiatives that consistently exceeded targets, and fostered strong client relationships. Skilled in strategic planning and performance management, adept at driving growth and operational excellence. Accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Area Manager
Creekside Apartment Homes
Stanwood, WA
11.2005 - 05.2024
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
Increased team productivity by streamlining processes and implementing more efficient systems.
Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
Negotiated contracts with vendors to secure favorable terms that benefited both parties involved.
Generated financial and operational reports to assist management with business strategy.
Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
Improved overall operational efficiency by streamlining processes and implementing new systems.
Enforced compliance with local, state and federal regulations and company standards.
Assisted in recruiting, hiring and training of team members.
Education
Business Administration And Management
Lane Community College
Eugene, OR
Skills
Staff Management
Operations Management
Relationship building and management
Team Development
Goals and performance
Performance Management
Operations
Staff Training and Development
Process Improvement
Business development and planning
Facility Inspections
Leadership skills
Operations Improvements
Project Management
Strategic Planning
Business and Operations Analysis
Business Administration
Report Preparation
Multi-unit management
Business Planning
Operations Oversight
Budget Preparation
Budget Administration
Project Planning
Staffing oversight
Budget Management
Revenue Generation
Financial Oversight
Marketing campaigns
Contract Management
Financial Management
Bid Review
Certification
Certified Apartment Manager, National Apartment Association