Michael Shafer
La Porte,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking employee enthusiastic about learning the laboratory chemical field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
30
30
years of professional experience
Work History
Real Estate Agent
Origen Realty
03.2022 - Current
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Police Officer, Corporal
City Of Baytown
05.2011 - Current
- Enforced federal regulations through Commercial Motor Vehicle Enforcement.
- Enforced Hazardous Material regulations ensuring safety for the public.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
Police Officer
Harris County Constable's Office Pct. 8
12.2008 - 09.2010
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Checked vehicle equipment for proper functioning prior to use.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Conducted traffic accident investigations throughout the precinct.
International Police Advisor
DynCorp International
06.2007 - 11.2008
- Acted as a logistical liaison between the US Army and the Afghan National Police as a subject matter expert.
- Coordinated and trained with Afghan law enforcement to respond to security incidents and emergencies within their provinces.
- Provided training to the outlaying province police stations that were too far from a regional training center to attend training.
Police Sergeant
City Of Kemah
12.1999 - 06.2007
- Researched and maintained current knowledge of security trends and technologies to apply best practices and strategies.
- Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
- Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
Truck Driver
Wynn Transport
01.1996 - 12.1998
- Verified contents of inventory loads against Bills of Lading.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Truck Driver
Schneider National Bulk Carriers
12.1993 - 01.1996
- Managed efficient unloading of hazardous chemicals at various chemical plants throughout the United States and Canada.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Education
No Degree - Police Academy
College of The Mainland
Texas City, TX05.1999
High School Diploma -
Aldine High School
Houston, TX05.1990
Skills
- Knowledge of Federal Regulations
- Familiar with Hazardous Chemical shipments
- Accident Investigations
- Sales Promotion
Military History
United States Air Force Reserve
November 1993 – July1999
United States Air Force Active Duty
February 1992 – November 1993
Timeline
Real Estate Agent
Origen Realty
03.2022 - Current
Police Officer, Corporal
City Of Baytown
05.2011 - Current
Police Officer
Harris County Constable's Office Pct. 8
12.2008 - 09.2010
International Police Advisor
DynCorp International
06.2007 - 11.2008
Police Sergeant
City Of Kemah
12.1999 - 06.2007
Truck Driver
Wynn Transport
01.1996 - 12.1998
Truck Driver
Schneider National Bulk Carriers
12.1993 - 01.1996
No Degree - Police Academy
College of The Mainland
High School Diploma -
Aldine High School
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