Michael Shuman
Sebring,OH
Summary
Over the past four years, I have consistently exceeded expectations and achieved remarkable growth for the business. My sales performance was recognized with an all-expenses-paid trip to Cancun. In 2023, I was instrumental in elevating our store to the top position in the nation. Furthermore, I have been honored with the title of Most Valuable Player three times. I most recently finished the Evelate Program, which aids in helping current store managers level up to a district manager position.
Overview
4
4
years of professional experience
Work History
Retail Store Manager
Prime Communications-Chicago
Salem, OH
10.2021 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
Education
Minerva High School
Minerva, OH2018
Skills
- Managed end-to-end business operations, ensuring overall efficiency and performance
- Led hiring and termination processes to maintain a high-performing team
Key Responsibilities:
- Achieved consistent year-over-year performance improvements through strategic planning and execution
- Developed and enforced customer authentication and verification procedures to enhance security and compliance
- Fostered a positive work environment, balancing employee morale with exceptional customer satisfaction
Timeline
Retail Store Manager
Prime Communications-Chicago
10.2021 - Current
Minerva High School