Michael Sims
Babcock Ranch,FL
Summary
Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability.
Overview
6
6
years of professional experience
Work History
Assistant Sales Manager
Rockstar Harley-Davidson
12.2018 - 08.2023
- Conducted daily effective sales huddles with 8-person team to focus on behaviors that would convert to sales.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Fit Specialist
Rockstar Harley
06.2018 - 12.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Developed strong rapport with customers and created positive impression of business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Fit Specialist
Huntington Beach Harley-Davidson
08.2017 - 05.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Developed strong rapport with customers and created positive impression of business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Business Administration
Chapman University Argyros School of Business And Economics
Orange, CABusiness Education
Orange Coast College
Costa Mesa, CASkills
- Effective Selling Strategies
- Salesforce Software
- Coaching and Mentoring
- Team Recruiting and Onboarding
- Financing Application Management
- Client Base Retention
Additional Information
United Sates Marine Corps Veteran, active duty from 2008-2013.
Timeline
Assistant Sales Manager
Rockstar Harley-Davidson
12.2018 - 08.2023
Fit Specialist
Rockstar Harley
06.2018 - 12.2018
Fit Specialist
Huntington Beach Harley-Davidson
08.2017 - 05.2018
Business Administration
Chapman University Argyros School of Business And Economics
Business Education
Orange Coast College
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