Michael Slack
St Louis,MO
Summary
Capable tech support associate experienced in helping users correct problems with Comfortable working alone to successfully investigate and troubleshoot problems. Hardworking cook bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Tyko Logistics
11.2023 - 01.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Cook
Bluff City Grill
04.2021 - 10.2023
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Cashier
Casey's General
01.2018 - 01.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures and customer services.
Technical Support Associate
Blackburn College
08.2014 - 12.2017
- Provided technical support to customers by identifying causes of problems, researching and offering effective solutions.
Education
Bachelor of Arts - Criminal Justice - Incomplete
Blackburn College
CarlinvilleSkills
- Operations Management
- Customer Service
- Food Presentation
- Vehicle Maintenance
- GPS Navigation
- Load Balancing
Timeline
Delivery Driver
Tyko Logistics
11.2023 - 01.2024
Cook
Bluff City Grill
04.2021 - 10.2023
Cashier
Casey's General
01.2018 - 01.2021
Technical Support Associate
Blackburn College
08.2014 - 12.2017
Bachelor of Arts - Criminal Justice - Incomplete
Blackburn College
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