Michael Smart
Willow Springs
Summary
Dynamic Asset Protection Investigator with a proven track record at Walmart, leading complex investigations that reduced store shrinkage and recovered over $30,000 in merchandise. Skilled in forensic analysis and risk assessment, I excel in stakeholder communication and team leadership, driving effective loss prevention strategies and enhancing security protocols.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Asset Protection Investigator I
Walmart
Raleigh
10.2021 - Current
- Led and executed 40 complex investigations into theft and fraud, implementing proactive strategies that reduced store shrinkage by 2.5% annually.
- Utilized advanced CCTV monitoring and forensic analysis of footage to collect critical evidence, directly contributing to the apprehension of numerous suspects and the recovery of over $30,000 in merchandise.
- Conducted 5 daily proactive store patrols, resulting in the deterrence of an average of 5 potential incidents daily and seamless coordination with local law enforcement for successful case resolution.
Asset Protection Associate I
Walmart
Durham
06.2020 - 06.2021
- Performed comprehensive reviews of CCTV footage (averaging 15 hours/week), consistently identifying evidence for 20 theft incidents that supported successful investigations.
- Executed daily patrols across 15,000 sq ft of retail space, reducing observed external shrink by 4% and maintaining 100% accurate and timely incident reports.
- Managed access control for 10 key entry points, ensuring strict adherence to safety protocols and preventing unauthorized access for a facility with 200 employees/ visitors.
Security Supervisor
H&P Business Center
Durham
04.2010 - 04.2018
- Developed and implemented several new security measures, resulting in a 2% reduction in internal theft and enhanced protection for company assets valued at over $100,000.
- Conducted 4 routine security inspections and patrols monthly, responding to all incidents with an average resolution time of 2 hours, and maintaining 100% compliance in report compilation.
- Oversaw comprehensive access control systems for a facility of 10 employees/tenants, ensuring 100% accuracy in key code documentation and zero unauthorized breaches during tenure.
Education
High School Diploma -
Fuquay-Varina High School
Fuquay-Varina, NC07.1991
Skills
- Certified Fraud Examiner (CFE)
- Complex Investigations
- Forensic Analysis
- Data Analysis
- Incident Reporting
- Risk Assessment
- Shrinkage Reduction
- I-Sight Proficiency
- CCTV Surveillance & Systems
- Access Control Systems
- Security Protocols
- Policy Enforcement
- Loss Prevention Strategies
- Security Audits
- Team Leadership
- Supervision
- Training & Development
- Law Enforcement Coordination
- Stakeholder Communication
- Customer Service
- Conflict Resolution
Certification
AP-09 Certified, Walmart, 2023
Skills
Certified Fraud Examiner (CFE), Complex Investigations, Forensic Analysis, Data Analysis, Incident Reporting, Risk Assessment, Shrinkage Reduction, I-Sight Proficiency, CCTV Surveillance & Systems, Access Control Systems, Security Protocols, Policy Enforcement, Loss Prevention Strategies, Security Audits, Team Leadership, Supervision, Training & Development, Law Enforcement Coordination, Stakeholder Communication, Customer Service, Conflict Resolution
References
References available upon request.
Timeline
Asset Protection Investigator I
Walmart
10.2021 - Current
Asset Protection Associate I
Walmart
06.2020 - 06.2021
Security Supervisor
H&P Business Center
04.2010 - 04.2018
High School Diploma -
Fuquay-Varina High School
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