Michael Smith
Matthews,NC
Summary
Results-oriented, finance professional with experience in sales, relationship management, contract negotiations, and sales presentations.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Loan Consultant
Better Mortgage
Charlotte, NC
08.2021 - 12.2021
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Successfully closed average of 14 loans per month.
- Submitted loan applications to underwriter for verification and recommendations.
- Worked with underwriters to fix application problems and resolve issues.
- Oversaw scheduling of timely loan closing to satisfy borrower needs.
- Explained different types of loans pertaining to client situations.
- Proactively identified solutions for customers experiencing credit issues.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Loan Consultant Associate
Better Mortgage
Charlotte , NC
01.2021 - 08.2021
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Set up files using loan officer checklist and submitted on-time to Processing Experts for processing.
- Assisted with timely loan closing and funding activities with efficient management of task checklists.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Coordinated with processing and underwriting to identify discrepancies and update different teams on loan progress.
Senior Inside Sales Executive Townsquare
Townsquare Interactive
Charlotte, NC
02.2020 - 10.2020
- Quota-surpassing sales representative with a history of exceeding employer expectations across diverse industries.
- Persuasive communicator; Used consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.
- Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest.
- Quickly learned, mastered and sold new product offerings.
Senior Business Development Executive
Search Solution Group
Charlotte, North
10.2019 - 01.2020
- Carolina Staffing Firm Achievements/Tasks Building and designing candidate analysis campaigns to improve employee retention within various departments throughout an organization.
- Obtaining new job orders on a weekly basis utilizing a consultative sales approach by cold call or email.
- Educating customers on the benefits of utilizing a headhunting firm to provide additional exposure to top talent.
Senior Inside Sales Executive
Townsquare Interactive
Charlotte
09.2018 - 09.2019
- North Carolina Digital Marketing Firm Achievements/Tasks Quota-surpassing sales representative with a history of exceeding employer expectations across diverse industries.
- Persuasive communicator; Used consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.
- Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest.
- Quickly learned, mastered and sold new product offerings.
- Contact: Nick Rico – 855-463-5490.
Outside Sales Consultant
Windows, Carolina
Charlotte, North
02.2018 - 08.2018
- Window Installation Service Achievements/Tasks Directly contacted customers in their homes to accomplish their vision of comfort and beauty.
- Negotiated pricing, terms of services, and agreements through consultative selling.
- Planned and organized routes within territory to maximize efficiency and time in the field.
- Contact: Tim Waddell – 704-921-9898.
Outside Sales Consultant
Smith's Painting & Remodeling, North Carolina Custom Home Remodeling
Greensboro
01.2016 - 01.2018
- Achievements/Tasks Met with new and existing customers to discuss how their needs can be met through specific products and services.
- Generated $750K+ of net sales within two year tenure.
- Canvassed for new leads through cold calling and trade shows.
- Contact: Antonio Smith – 336-988-5194.
th Engineer
Small Arms Repair United States Marine Corps, Camp Lejeune
Jacksonville, North Carolina
08.2011 - 12.2015
- Support Battalion / 2nd Marine Logistics Group Achievements/Tasks Prepared, maintained, and supervised a shop maintenance and management program and coordinated maintenance and repair of small arms according to grade.
- Completed basic shop administrative forms and records utilizing technical manuals and Marine Corps Orders.
- Performed, trained, and supervised various duties incident to inspection, maintenance, and repair of all small arms, to include Vehicular Mounted Small Arms.
Education
High School Diploma -
Northern Guilford High School
08.2007 - 06.2011
Skills
Mortgage Refinancing
Loan Origination
Presentation and public speaking
Client relationship building
Analytical and Critical Thinking
Self-Motivated
Conflict Resolution
Timeline
Loan Consultant
Better Mortgage
08.2021 - 12.2021
Loan Consultant Associate
Better Mortgage
01.2021 - 08.2021
Senior Inside Sales Executive Townsquare
Townsquare Interactive
02.2020 - 10.2020
Senior Business Development Executive
Search Solution Group
10.2019 - 01.2020
Senior Inside Sales Executive
Townsquare Interactive
09.2018 - 09.2019
Outside Sales Consultant
Windows, Carolina
02.2018 - 08.2018
Outside Sales Consultant
Smith's Painting & Remodeling, North Carolina Custom Home Remodeling
01.2016 - 01.2018
th Engineer
Small Arms Repair United States Marine Corps, Camp Lejeune
08.2011 - 12.2015
High School Diploma -
Northern Guilford High School
08.2007 - 06.2011