Michael Smith
New York,NY
Summary
Empathic professional with a proven track record while working in compliance under OASAS regulations. Enhancing client recovery outcomes and reducing relapse rates through evidence base therapy and personalized treatment plans. Proficiency in data entry EMR systems. Excel in fostering patient wellness and compliance with HIPPA guidelines.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Aide
Acacia Network
03.2020 - 10.2022
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Conducted routine and emergency head counts of facility housing over hundred individuals.
- Observed behavior of clients individually and in groups.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
Substance Abuse Counselor
Harlem East Life Plan
03.2016 - 11.2019
- Facilitated group and individual therapy in outpatient setting.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Developed individual treatment goals based on history and diagnosis.
- Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
- Improved client adherence to aftercare programs, providing consistent follow-up support and resources.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
Quality Assurance Specialist
New Directions
09.2008 - 02.2015
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Verified data checking for compliance, error and repeat data.
- Achieved compliance with audit performance requirements.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
Education
Associate of Applied Science - Health Administration
ASA College
New York, NY06.2007
Skills
- Cultural Sensitivity
- Charting and Clinical Documentation
- HIPAA Guidelines
- Client Evaluation
- Compliance Requirements
- Client Admission
- Medication management
- Written and Verbal Communication
Certification
- Licensed Life&Health agent
- Certified Recovery Coach
- CASAC
Timeline
Operations Aide
Acacia Network
03.2020 - 10.2022
Substance Abuse Counselor
Harlem East Life Plan
03.2016 - 11.2019
Quality Assurance Specialist
New Directions
09.2008 - 02.2015
Associate of Applied Science - Health Administration
ASA College