Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Smith

Warner Robins,GA

Summary

Dynamic Operations Manager with a proven track record at Office Depot Inc, specializing in merchandise planning and fostering customer service excellence. Expert in streamlining inventory control and optimizing supply chain operations, leading to significant cost reductions. Skilled in staff training and development, ensuring high productivity and compliance with safety standards.

Overview

4
4
years of professional experience

Work History

Senior Assistant Store Manager

Office Depot Inc
Warner Robins , GA
08.2024 - Current
  • Develop and implement company-approved strategies to improve and maintain inventory accuracy, reduce company costs, and optimize supply chain operations.
  • Performed daily store operations, including opening and closing procedures, stocking shelves, cashiering, and inventory management.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.

Operations Manager

Office Depot Inc
Warner Robins, GA
04.2021 - 08.2024
  • Reviewed and consulted with the logistics team daily, providing detailed reports on the performance of individual departments within operations.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Developed and implemented inventory control processes to ensure accurate tracking of products.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.

Education

High School Diploma -

Northside High School
Warner Robins, GA
05-2018

Bachelor of Science - Computer Science

Georgia Southern University
Statesboro, GA

Skills

  • Merchandise planning
  • Store operations
  • Stock management
  • Operations
  • Inventory counting
  • Microsoft Efficient
  • Customer Service Excellence
  • Staff Training
  • Process Improvement
  • Logistics

Accomplishments

  • Promoted to Operations Manager within six months of employment at the age of 21
  • Reduced stores' shrink percentage from over 3% to below 2%
  • Experienced in Microsoft Word, PowerPoint, Excel, and Outlook
  • Recognized by the regional manager for exceptional inventory control

Timeline

Senior Assistant Store Manager

Office Depot Inc
08.2024 - Current

Operations Manager

Office Depot Inc
04.2021 - 08.2024

High School Diploma -

Northside High School

Bachelor of Science - Computer Science

Georgia Southern University

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Michael Smith