Michael Smith
Ashburnham,MA
Summary
Dynamic Assistant Store Manager with a proven track record at Hannaford Supermarket, enhancing store efficiency and sales through strategic merchandise displays and cleanliness. Excelled in analyzing sales data to boost performance, mentoring staff for success, and fostering a positive work culture. Skilled in retail operations and customer engagement, significantly improving customer experience and operational outcomes.
Overview
46
46
years of professional experience
Work History
Assistant Store Manager
Hannaford Supermarket
04.1979 - 10.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
Bachelor of Science - Computer Science
Fitchburg State University
Fitchburg, MA05-1984
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Time management
- Retail operations
- Mentoring and coaching
- Work Planning and Prioritization
- Employee coaching
- Vendor management
- Delegating work
Timeline
Assistant Store Manager
Hannaford Supermarket
04.1979 - 10.2024
Bachelor of Science - Computer Science
Fitchburg State University
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