Michael Smith
Winterhaven
Summary
Dynamic leader with a proven track record at Genesis Logistics, adept in operations and production management. Excelled in enhancing team productivity through effective training and mentoring, achieving significant reductions in employee turnover. Skilled in performance monitoring and operations management, ensuring compliance and safety standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Genesis Logistics
12.2022 - 02.2025
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Dock Leader
Relogistics
12.2021 - 11.2022
- Ensured regulatory compliance through adherence to industry standards, policies, and guidelines related to dock operations.
- Reinforced a culture of safety by conducting regular safety meetings and providing ongoing training for all team members.
- Managed multiple tasks and priorities and easily adapted to changing dock situations.
- Operated forklifts, pallet movers and other material handling equipment.
Production Supervisor
XPO Logistics
11.2015 - 12.2021
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Managed team of 37 production associates, overseeing productive production processes and meeting all deadlines.
Education
Bachelor of Arts - Sociology
Wright State University
Beavercreek, OH04-2000
Skills
- Operations management
- Loading and unloading
- Production management
- Performance monitoring
- Training and mentoring
- Shipping and receiving
Accomplishments
- Supervised team of 37 staff members.
- Collaborated with team of 8 in the development of Safety.
Certification
- Customer Service Specialist (CSS) – HDI.
- Microsoft Office Specialist (MOS) - Microsoft.
Timeline
Operations Supervisor
Genesis Logistics
12.2022 - 02.2025
Dock Leader
Relogistics
12.2021 - 11.2022
Production Supervisor
XPO Logistics
11.2015 - 12.2021
Bachelor of Arts - Sociology
Wright State University
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