Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Michael Snell

Center Moriches,NY

Summary

  • Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Seeking a new opportunity that will allow me to use my current experience to transition into a new role.

Overview

5
5
years of professional experience

Work History

Catering Associate

Swan Lake Golf Club
Manorville
09.2023 - Current
  • Conducted pre-event inspections of banquet rooms to ensure cleanliness and promptly communicated any discrepancies for prompt resolution.
  • Spearheaded training program for new employees, ensuring adherence to sanitation protocols and safe food handling methods.
  • Prepared buffets by arranging equipment and food items based on event specifications.
  • Organized catering supplies and verified inventory levels for upcoming events.
  • Ensured cleanliness in catering areas such as kitchen, dining room, and service areas.
  • Provided menu information to arriving guests.
  • Monitor customer satisfaction throughout the duration of the event.
  • Delivered excellent customer service through prompt and professional response to inquiries, complaints, and suggestions.
  • Deliver prepared meals to designated locations within specified time frames.
  • Perform table setup duties prior to meal service such as laying out cutlery, plates, glasses.
  • Keep track of all orders placed by customers during an event.
  • Wiped down surfaces and cleaned plates, utensils and trays to sanitize catering space after events.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Removed trash and cleaned kitchen garbage containers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Served guest tables by transporting meals and beverages from kitchen and bar areas.

Sales Associate

Tommy Hilfiger
Riverhead, NY
08.2023 - Current
  • Provided exceptional customer service and greetings to customers.
  • Provided support to customers in choosing the right products, determining sizes, and selecting styles.
  • Provided accurate information about products, prices and services.
  • Kept informed of store merchandise and policies.
  • Developed customer relationships to promote repeat business.
  • Ensured cleanliness of store environment by attending to floors, windows, and displays.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Succeeded in collaborating with sales team to accomplish collective objectives.
  • Collected payments and provided accurate change.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Organized displays and stocked shelves to highlight specific items for customer attention.
  • Placed special orders and communicated with other stores to locate desired items.
  • Handled cashier responsibilities, including payment processing, receipt issuance and accurate change calculation

Stylist

Levi's Outlet Store
Riverhead , NY
07.2021 - 12.2024
  • Provided personal consultations to determine clients' styling needs and preferences.
  • Created custom looks for clients based on their individual style, body type, and personality.
  • Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
  • Kept work area clean and neat to stay productive.
  • Greeted each client and asked questions to determine fashion needs.
  • Advised clients on proper care techniques for garments and accessories.
  • Demonstrated knowledge of fabrics, colors, textures, cuts, silhouettes.

Stylist Sales Associate

Polo Ralph Lauren Factory Outlet
Riverhead, NY
12.2021 - 09.2023
  • Greeted customers, provided excellent customer service, and answered questions.
  • Assisted customers in selecting clothing items based on their individual needs and preferences.
  • Maintained accurate records of inventory levels and reported any discrepancies to the manager.
  • Restocked shelves with new merchandise as needed.
  • Informed customers about current sales, promotions, and special offers.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Handled all customer complaints professionally and courteously while adhering to company policies.
  • Greeted customers to determine wants or needs.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Bagged or packaged purchases and wrapped gifts.
  • Delivered best-in-class stylist services to customers to build brand and drive business.

Cashier

King Kullen
Center Moriches, NY
09.2019 - 12.2020
  • Efficiently and accurately operated cash register, processing payments via various methods including cash, check, credit card, gift card, and automatic debit.
  • Verified cash drawer amounts at shift start to ensure accuracy and adequate change.
  • Stocked shelves with merchandise when needed.
  • Offered customers carry-out service at completion of transaction.
  • Provided prompt greetings and responsive answers to customer queries.
  • Provided customer service by assisting customers in locating store items.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Education

Barbering Diploma - Barbering

Eastern Suffolk Board of Cooperative Education, James Hines Administrative Center
Patchogue, NY
06-2023

High School Diploma -

Center Moriches High School
Center Moriches, NY
06-2021

Skills

  • Sales Quota Achievement
  • Customer Needs Assessment
  • Exceptional customer service
  • Hand-Eye Coordination
  • Stress Tolerance
  • Loss Prevention
  • Professionalism
  • Multitasking and Organization
  • Attention to Detail
  • Organizing and Categorizing
  • Computer Literacy
  • Graphic Design

Accomplishments

  • Customer Service and Sales Achievement Reward

Languages

English
Professional

Timeline

Catering Associate

Swan Lake Golf Club
09.2023 - Current

Sales Associate

Tommy Hilfiger
08.2023 - Current

Stylist Sales Associate

Polo Ralph Lauren Factory Outlet
12.2021 - 09.2023

Stylist

Levi's Outlet Store
07.2021 - 12.2024

Cashier

King Kullen
09.2019 - 12.2020

Barbering Diploma - Barbering

Eastern Suffolk Board of Cooperative Education, James Hines Administrative Center

High School Diploma -

Center Moriches High School

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Michael Snell