Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Michael Sorden

Michael Sorden

Tescott,KS

Summary

Iam a self motivated person, I work better from home than i do with on site jobs, Iam a very fast learner and i am trying to tap into working as a social media writer or even a blog specialist.Supportive Computer Repair Technician with 5 years of experience. Extensive understanding of software installations and excellent customer service. Committed to cost-effective repairs and honest, transparent work.

Overview

19
19
years of professional experience

Work History

Computer Repair Technician

Driftwood LLC.
09.2018 - 01.2021
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Refurbished used computers and technological equipment, saving companies money.
  • Installed and maintained remote work systems to facilitate virtual employee access to technology for continued operation.
  • Wrote reports on computer statuses and maintenance jobs.
  • Maintained [Number] company computers by troubleshooting and performing needed repairs.

IT Technician

Self Employed Web
04.2013 - 06.2019
  • Maintained office PCs, networks and mobile devices.
  • Monitored systems in operation and quickly troubleshot errors.
  • Set up PCs, projectors and microphones for use in video conferencing rooms.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].

Forklift Operator

Pacific Choice Seafoods
01.2002 - 04.2004
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded materials and goods at designated locations for best project availability.

Education

High School Diploma -

Eureka Adult School
Eureka CA
05.2000

Skills

  • Web Security
  • Hardware and Software Installation
  • Security Issues Troubleshooting
  • Training and Presentations
  • Report Writing
  • [Language] Fluency
  • Technical Writing
  • Printer Repair
  • Technical Support
  • Hardware Repair
  • Hardware Troubleshooting
  • Electronics Repair
  • Customer Service
  • Parts Replacement
  • Tire Rotations
  • Customer Satisfaction
  • Helpdesk Services
  • Computer Hardware Knowledge
  • Computer System Diagnostics Software

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved issues which led to results.
  • Achieved results by completing Tasks with accuracy and efficiency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Computer Repair Technician

Driftwood LLC.
09.2018 - 01.2021

IT Technician

Self Employed Web
04.2013 - 06.2019

Forklift Operator

Pacific Choice Seafoods
01.2002 - 04.2004

High School Diploma -

Eureka Adult School

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Michael Sorden