Summary
Overview
Work History
Education
Skills
Contact
Education and Training
Timeline
Generic

Michael Soto

Henderson

Summary

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused, and diligent with good people and problem-solving abilities.

Personable and reliable with strong work ethic, quickly learns and adapts to new tasks. Understanding of workplace safety standards and basic operational procedures, with skills in time management and basic tool usage. Committed to contributing to team success and ensuring high standards of work quality.

Overview

3
3
years of professional experience

Work History

Cashier

Wingstop
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Ramp Clerk

WFS Worldwide Flight Services
01.2024 - 05.2024

Sorter

Amazon
09.2023 - 12.2023
  • Inspected items for damage, defects or discrepancies prior to sorting.
  • Cleaned work area regularly so as not to impede productivity or efficiency levels.
  • Managed the sorting of incoming and outgoing materials to ensure accuracy.
  • Communicated effectively with fellow sorters about workloads and progress updates.
  • Loaded and unloaded boxes from conveyor belts onto pallets for transport purposes.

  • Ensured that all safety guidelines were strictly followed at all times.
  • Followed detailed instructions from supervisors in order to complete tasks accurately.

Stacker

OnTrac
06.2023 - 08.2023
  • Stacked boxes onto pallets for easy transport around the facility.
  • Collaborated closely with other team members to ensure smooth workflow throughout shifts.
  • Reported any damages or discrepancies in product quantity or quality to the supervisor immediately upon discovery.
  • Operated heavy machinery to stack and move products within the warehouse.
  • Cleaned work areas daily, disposing of waste materials properly.

Ramp Agent

Unifi
07.2022 - 02.2023
  • Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
  • Checked flight manifests to ensure accuracy of luggage loaded onto planes.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
  • Maintained accurate records of all GSE used throughout shift.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
  • Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.

Concession/Safety

Skyzone
05.2022 - 07.2022
  • Assisted with event planning including determining staffing needs and ordering necessary supplies.
  • Trained new employees on proper use of equipment, product knowledge, customer service, and safety protocols.
  • Ensured compliance with all applicable health codes and regulations.
  • Resolved guest complaints quickly and professionally.
  • Trained new employees on proper sanitation practices, product knowledge, customer service techniques.

Education

High School Diploma -

Cypress Creek High School
Houston, TX

Skills

  • Prioritization
  • Loading and unloading
  • Material Handling
  • Cleaning and Organizing
  • Problem-Solving
  • Clear Communication
  • Safety Protocols
  • Basic Mathematics
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Customer assistance

Contact

Henderson, NV 89011

Education and Training

other,Houston, TX

Timeline

Cashier

Wingstop
09.2024 - Current

Ramp Clerk

WFS Worldwide Flight Services
01.2024 - 05.2024

Sorter

Amazon
09.2023 - 12.2023

Stacker

OnTrac
06.2023 - 08.2023

Ramp Agent

Unifi
07.2022 - 02.2023

Concession/Safety

Skyzone
05.2022 - 07.2022

High School Diploma -

Cypress Creek High School

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Michael Soto