Michael Sparhawk
Citrus Heights,CA
Summary
Responsible Cashier that's proficient in handling money, restocking merchandise and helping customers. Also Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding friendly cleaning products.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
10595 Stead Blvd. Reno, NV
11.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed inventory control, such as counting, and stocking merchandise.
Cashier
Walmart
250 Vista Knoll Pkwy. Reno, NV 89506
07.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and different positions to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Checked personal identifications during alcohol and tobacco sales.
- Set up new sales displays each week with fresh merchandise.
- Monitored self-checkout systems and provided help in resolving complex problems.
Fuel Station Lead
Smiths Food And Drug
175 Lemmon Dr. Reno, NV 89506
06.2019 - 01.2020
- Maintained clean and orderly work station.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Maintained inventory of all saleable items.
- Followed safety protocols while working, avoiding accidents and injuries.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Made schedules for all employees in my department and covered missing shifts.
Education
High School Diploma -
North Valleys High School
Reno, NV06.2019
Skills
- Ordering Procedures
- Stocking and Replenishing
- Verbal and Written Communication
- Food Preparation and Safety
- Cash Handling
- Workplace Efficiency
- Willingness to Learn
- Company Standards
- Store Opening and Closing
- Heavy Lifting
- Inventory Counts
- Operate Cash Register
Timeline
Crew Member
McDonald's
11.2022 - 05.2023
Cashier
Walmart
07.2021 - 12.2021
Fuel Station Lead
Smiths Food And Drug
06.2019 - 01.2020
High School Diploma -
North Valleys High School