Michael Spekhardt
First Company Governor’s Foot Guard
Andover
20
years of professional experience
Dynamic leader with a proven track record at Walmart, excelling in operations management and team development. Enhanced customer satisfaction scores through strategic training initiatives and effective conflict resolution. Skilled in performance management and relationship building, driving operational efficiency and fostering a culture of continuous improvement.
Work History
Stocking 2 Manager
1 Year 2 Months- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance service quality and efficiency.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Developed and maintained strong relationships with vendors to ensure product availability.
- Facilitated effective communication between departments to streamline operational workflows.
- Led initiatives to improve customer satisfaction scores through targeted staff training programs.
- Evaluated employee performance, providing constructive feedback for continuous improvement efforts.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Rifle Company Commander
6 Years 1 Month- Led operational planning for training exercises, enhancing team readiness and performance.
- Managed logistics for equipment and supplies, ensuring mission-critical resources were available.
- Developed and implemented training programs for personnel, fostering skill development and operational effectiveness.
- Coordinated communication between units, improving situational awareness and response times during operations.
- Oversaw performance evaluations, providing mentorship to junior officers and promoting professional growth.
- Streamlined processes for resource allocation, increasing efficiency in deployment of personnel and materials.
- Facilitated strategic planning sessions, aligning unit objectives with overall organizational goals.
- Conducted risk assessments for missions, enhancing safety protocols and minimizing potential hazards.
- Mentored junior officers and enlisted personnel, contributing to their professional growth and career progression.
- Served as an ambassador for the organization during community outreach events, strengthening relationships with local stakeholders and enhancing public understanding of military missions.
- Enhanced team cohesion through fostering a professional environment focused on mutual respect and open communication.
- Improved unit readiness by implementing comprehensive training programs and conducting regular evaluations.
- Maintained high levels of discipline within the unit by enforcing standards consistently while providing constructive feedback for personal development.
- Safeguarded personnel welfare by proactively addressing concerns and establishing robust support networks within the unit.
- Implemented robust security measures to safeguard sensitive information, maintaining compliance with regulatory requirements.
- Balanced competing priorities effectively while managing multiple projects simultaneously under tight deadlines.
- Established clear expectations for subordinates through transparent communication of goals, objectives, and performance metrics.
- Conducted thorough risk assessments to mitigate potential hazards during training exercises and operational deployments.
- Maximized resource utilization by overseeing budget planning, allocation, and execution in line with organizational goals.
- Collaborated with adjacent units to share best practices, enhancing overall effectiveness across the organization.
- Evaluated personnel performance regularly, identifying areas for improvement while recognizing achievements through appropriate reward mechanisms.
- Led successful military operations under challenging conditions, showcasing adaptability in dynamic environments.
- Managed logistical operations, ensuring timely delivery of essential equipment and resources to support mission requirements.
- Orchestrated complex deployments successfully by coordinating transportation schedules, logistics support, and personnel assignments.
- Developed strong relationships with higher headquarters and external agencies, supporting effective collaboration and mission success.
- Fostered a culture of continuous improvement through encouraging innovation in tactical approaches and problem-solving techniques.
- Handled administrative requirements, maintained records and submitted operational reports.
- Monitored and assessed mission progress and provided updates to command.
- Prepared and delivered investigative reports and briefings.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
- Integrated intelligence activities into other military operations, plans and programs.
- Trained and mentored personnel in combat operations and tactics.
- Led team in developing strategic plans to meet operational objectives.
- Coordinated activities of subordinate personnel to support mission success.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Created contingency plans to address unexpected tactical scenarios.
- Executed tactical operations with accuracy and control.
- Directed tactical operations in complex and challenging environments.
- Planned and coordinated tactical movements of personnel and equipment.
- Communicated with command centers to develop and execute tactical plans.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Conducted and oversaw interrogations, briefings and debriefings.
Security Supervisor
3 Years 5 Months- Supervised security personnel to ensure compliance with safety protocols and policies.
- Conducted regular inspections of premises to identify potential security risks and vulnerabilities.
- Developed and implemented training programs for new security staff on emergency response procedures.
- Coordinated communication between security team and local law enforcement during incidents.
- Analyzed incident reports to identify trends and recommend improvements in security measures.
- Managed scheduling and deployment of security officers across multiple sites for optimal coverage.
- Facilitated collaboration with management to enhance overall safety strategies within organization.
- Led investigations into security breaches, documenting findings and implementing corrective actions promptly.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Developed and implemented strategies to prevent and respond to security incidents.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Collaborated with management to develop security policies and procedures.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Ensured compliance with all relevant regulations and industry best practices through continuous research and professional development opportunities.
- Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
- Improved effectiveness of surveillance systems by overseeing upgrade of security cameras and monitoring equipment.
- Enhanced physical security of premises by supervising installation of advanced barrier systems.
- Optimized allocation of security resources during peak times, ensuring comprehensive coverage and rapid incident response.
- Led team of security personnel, ensuring high standards of discipline and professionalism were maintained.
- Conducted detailed investigations into security breaches, providing critical insights that informed future prevention strategies.
- Reduced false alarms by fine-tuning sensitivity settings of alarm systems.
- Increased security awareness among staff with comprehensive training sessions.
- Enhanced team's response time to security incidents by implementing streamlined communication protocol.
- Facilitated collaboration between different departments to ensure cohesive security strategy across organization.
- Fostered culture of continuous improvement among security staff through regular feedback and performance reviews.
- Improved security team's situational awareness by integrating real-time incident reporting tools.
- Developed and enforced emergency response plans, preparing team for various security scenarios.
- Developed strong relationships with local law enforcement agencies, which aided in quick responses to incidents.
- Implemented state-of-the-art access control system, significantly improving management of entry points.
- Enhanced effectiveness of security patrols by using data analytics to identify high-risk areas.
- Reduced incidences of theft and vandalism by conducting thorough risk assessments and implementing strategic security measures.
- Responded swiftly to security incidents and effectively resolved security issues.
- Supervised team of Number security personnel during shift.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Kept team compliant with security protocols and appearance standards.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Coordinated protective service operations with other emergency response agencies.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
Vault Driver
2 Years- Operated commercial vehicles to deliver goods efficiently and safely to designated locations.
- Maintained accurate logs of vehicle inspections, deliveries, and mileage for compliance purposes.
- Ensured adherence to traffic regulations and company policies during all driving assignments.
- Conducted routine vehicle maintenance checks to minimize downtime and enhance reliability.
- Collaborated with dispatchers to optimize delivery routes and improve overall time management.
- Provided exceptional customer service while delivering products, fostering positive client relationships.
- Implemented best practices in load securing techniques, improving safety standards during transit operations.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Sales Associate
2 Years- Delivered exceptional customer service by addressing inquiries and resolving issues effectively.
- Assisted in maintaining inventory accuracy through regular stock audits and replenishment processes.
- Executed sales strategies to promote new vehicle features and financing options to potential customers.
- Collaborated with team members to enhance showroom presentation and optimize customer engagement.
- Analyzed customer feedback to identify trends, recommending improvements to enhance overall satisfaction levels.
- Developed promotional materials that supported marketing initiatives, increasing foot traffic in the dealership showroom.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Foward Observer in Charge
7 Years 8 Months- Monitored operational activities to ensure compliance with safety protocols and regulations.
- Observed training exercises, providing feedback on performance and areas for improvement.
- Coordinated logistics for missions, enhancing efficiency in resource allocation and deployment.
- Analyzed situational reports to identify trends and improve strategic decision-making processes.
- Led debriefing sessions post-mission, facilitating knowledge sharing among team members.
- Developed training materials to enhance skills of junior personnel in observational techniques.
- Implemented best practices for surveillance operations, increasing effectiveness of intelligence gathering.
- Mentored junior observers, fostering professional growth and ensuring adherence to operational standards.
- Assisted in training new observers, sharing knowledge and best practices for accurate data collection procedures.
- Streamlined data collection processes through the development of detailed observation templates for consistent reporting.
- Maintained a high level of accuracy in data collection by regularly reviewing and updating observation protocols, ensuring consistency across all team members.
- Aided in decision-making processes through the timely submission of comprehensive observation reports to project leaders.
- Improved team efficiency by effectively communicating findings with colleagues and supervisors.
- Reduced instances of human error in observational data collection by implementing a standardized double-checking process for verifying measurements.
- Expanded professional network by attending industry conferences, presenting research findings, and collaborating with fellow professionals in the field of observation studies.
- Improved data accuracy with meticulous record-keeping and diligent fieldwork.
- Facilitated knowledge exchange with industry partners to stay ahead of observation best practices.
- Enhanced team collaboration by initiating regular strategy meetings to align on project goals.
- Achieved high levels of data integrity through rigorous validation techniques.
- Streamlined data analysis processes, allowing for quicker turnaround on reports and insights.
- Increased awareness of environmental changes, publishing findings in relevant forums and journals.
- Elevated team morale and productivity, organizing team-building activities and workshops.
- Pioneered adoption of new technology for data collection, enhancing breadth and depth of information gathered.
- Reduced data collection errors by establishing peer review system among observation team members.
- Developed and implemented training program for new observers, significantly reducing learning curve.
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Verbal and written communication
Staff training and development
Staff management
Task delegation
Goal setting
Documentation and reporting
Relationship building
Strategic planning
Operations management
Cross-functional teamwork
Project planning
Performance management
Customer relationship management (CRM)
Staff development
Shift scheduling
Sales techniques
Policy implementation
Conflict resolution
Workforce management
Performance evaluations
Product management
Business development
Business planning
Expectation setting
Emergency response
Clear communication
Safety procedures
Coaching and mentoring
Work prioritization
Policy and procedure development
Risk management
Regulatory compliance
Disciplinary techniques
Cross-functional team management
Innovation management
Teamwork and collaboration
Effective communication
Problem resolution
Positive attitude
Adaptability and flexibility
Attention to detail
Multitasking
Problem-solving
Multitasking Abilities
Excellent communication
Organizational skills
Team development
Work Planning and Prioritization
Managing operations and efficiency
Training and development
Staff training
Employee coaching and mentoring
MS office
Good judgment
Process improvement
Active listening
Interpersonal relations
Employee development
Problem-solving aptitude
Timeline
Stocking 2 Manager
Walmart
06.2025 - CurrentRead More
Security Supervisor
Allied Universial
01.2022 - 06.2025Read More
Rifle Company Commander
First Company Governor’s Foot Guard
07.2020 - CurrentRead More
Vault Driver
Elm Cap Industries Llc
01.2020 - 01.2022Read More
Sales Associate
Ford Motors
01.2018 - 01.2020Read More
Foward Observer in Charge
United States Army
02.2006 - 10.2013Read More
Bangor High School
High School Diploma
Read More