Quality Assurance Technician
8 Years 4 MonthsRefresco Beverages US, Inc. | 04.2018 - Current
- Syrup batching
- Performed clean-in-place (CIP) on syrup tanks, blenders, and fillers
- Conducted line audits to ensure product quality
- Calibrated and utilized laboratory bench equipment
- Microbiological plating procedures
Quality Assurance Technician
2 Years 1 MonthCaribbean Creme, Inc./Walters Group LLC | 01.2016 - 02.2018
- Mixed and blended dry ingredients and liquids
- Assured thorough sanitation via ATP swab testing
- Monitored product standards via pH and product moisture testing
- Rebuilt shafts and motors
Customer Service Representative
1 Year 9 MonthsLDI Integrated Pharmacy Services | 03.2014 - 12.2015
- Managed inbound and outbound customer calls effectively and efficiently
- Acted professionally and patiently when addressing negative customer feedback
- Communicated with vendors regarding medication back order availability
Certified Pharmacy Technician
4 Years 11 MonthsWalgreens | 03.2009 - 02.2014
- Counted and labeled prescriptions with correct item and quantity
- Restocked automated medication dispensing equipment
- Communicated with prescribers and third party administrators