Samantha Squatrito
Cape Coral
Summary
Dedicated professional with strong relationship-building and time management abilities in high-pressure restaurant settings. Demonstrated success in managing diverse tables while maintaining accuracy and exceptional service standards. Committed to enhancing customer satisfaction and fostering long-term loyalty.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Skyhouse, Schweitzer Mtn Resort
12.2024 - 09.2025
- Managed table assignments and coordinated dining flow during peak hours.
- Delivered food and beverages promptly while ensuring presentation standards.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server, Cashier, Bartender
Skyhouse, Schweitzer Mtn. Resort
Sandpoint
12.2021 - 04.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Coordinated food and beverage orders with kitchen staff for timely delivery.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Assisted guests with menu selections and special dietary needs.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Dish at Dover Bay
01.2018 - 01.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in training new servers on restaurant policies and procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Explained menu items, describing ingredients and cooking methods upon request.
Line Cook, Server
McMenamin’s Fulton Pub
Portland
01.2017 - 01.2018
- Maintained cleanliness and organization of kitchen workspaces and tools.
- Assisted in inventory management by tracking ingredient levels and supplies.
- Operated kitchen equipment safely and effectively for food preparation tasks.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Performed general cleaning duties such as mopping floors, washing dishes and sanitizing surfaces.
- Cooked multiple orders simultaneously during busy periods.
Server-FOH
Laughing Planet Café
Portland
01.2015 - 01.2017
- Maintain customer relationships
- Anticipate customer’s needs
- Delivered exceptional customer service in a fast-paced café environment.
- Processed orders accurately using point-of-sale system for efficient transactions.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Bartender
The Eagle Eye Tavern
Portland
01.2015 - 01.2016
- Crafted specialty cocktails and beverages for diverse customer preferences.
- Managed inventory of supplies and ordered products as needed.
- Engaged with patrons to create a welcoming and enjoyable atmosphere.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Prepared and cooked food items such as sandwiches, salads, hamburgers, french fries, fried chicken, and other menu items according to established recipes.
Server/Busser/ Runner
Portland Seafood Company
Portland
01.2012 - 01.2015
- Assisted guests with menu selections and offered daily specials recommendations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Certificate of Technical Studies - Massage Therapy
Untapped Health College
Sandpoint, ID06-2023
Associate of Science - Business Administration
Mt. Hood Community College
Gresham, OR06-2014
Skills
- Multitasking and organization
- Effective customer upselling
- Relationship building
- Guest relations management
- Point of sale operation
- Time management
- Responsible beverage service
- Liquor, wine, and food service
Certification
Licensed Massage Therapist
Timeline
Server
Skyhouse, Schweitzer Mtn Resort
12.2024 - 09.2025
Server, Cashier, Bartender
Skyhouse, Schweitzer Mtn. Resort
12.2021 - 04.2022
Server
Dish at Dover Bay
01.2018 - 01.2021
Line Cook, Server
McMenamin’s Fulton Pub
01.2017 - 01.2018
Server-FOH
Laughing Planet Café
01.2015 - 01.2017
Bartender
The Eagle Eye Tavern
01.2015 - 01.2016
Server/Busser/ Runner
Portland Seafood Company
01.2012 - 01.2015
Certificate of Technical Studies - Massage Therapy
Untapped Health College
Associate of Science - Business Administration
Mt. Hood Community College