Michael Stangler
Caldwell,Idaho
Summary
Dynamic shop owner with strong customer service skills. Committed to resolving issues promptly while enhancing team performance and promoting customer satisfaction.
Overview
23
23
years of professional experience
Work History
shop owner
Temp control heating and refrigeration llc
cle elum , WA
06.2015 - 11.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assessed customer needs quickly while interacting with them in person and over the phone.
- Initiated conversations with customers to create a welcoming atmosphere and understand their needs.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Service Technician
PP&S heating and air conditioning
Issaquah, Washington
07.2011 - 04.2015
- Installed and repaired commercial refrigeration systems across various settings.
- Diagnosed issues in refrigeration equipment and implemented effective solutions.
- Conducted routine maintenance to ensure optimal performance of refrigeration units.
- Collaborated with team members to troubleshoot complex refrigeration problems.
HVAC Service Technician
Morgan Mechanical
Bothell, Washington
09.2010 - 06.2011
- Inspected systems for compliance with safety regulations regularly.
- Performed routine maintenance on various equipment and machinery.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Communicated with clients to understand service needs and concerns.
HVAC Installer
PP&S heating and air conditioning
Issaquah, Washington
07.2007 - 09.2010
- Installed condensate lines and gas piping to enhance efficiency of water heating systems.
- Conducted routine maintenance on HVAC equipment to ensure optimal performance.
- Utilized diagnostic tools to promptly identify and address issues in HVAC units.
- Collaborated with team members to troubleshoot and resolve HVAC system malfunctions.
- Educated clients on system operation and energy efficiency practices.
- Maintained inventory of tools and materials for efficient project execution.
Gas Piper
PP&S heating and air conditioning
Issaquah, Washington
06.2005 - 07.2006
- Installed gas piping systems for residential heating and air conditioning units.
- Collaborated with technicians to troubleshoot and resolve gas supply issues.
- Maintained tools and equipment for efficient gas installation processes.
- Assisted in training new employees on gas piping techniques and safety protocols.
Tire Technician
Les Schwab Tires
North Bend, Washington
01.2003 - 05.2005
- Mounted and balanced tires using specialized equipment and tools.
- Inspected tires for wear, damage, and proper inflation levels.
- Performed routine maintenance services, including rotations and alignments.
- Assisted customers with tire selection and provided product recommendations.
- Educated customers on tire care and maintenance best practices.
- Maintained a clean and organized work environment for safety compliance.
Education
High School Diploma -
Mt Si High School
North Bend, WA06-2005
Skills
- Inventory management
- Customer service
- Visual merchandising
- Sales strategy
- Financial analysis
- Equipment maintenance
Timeline
shop owner
Temp control heating and refrigeration llc
06.2015 - 11.2025
Service Technician
PP&S heating and air conditioning
07.2011 - 04.2015
HVAC Service Technician
Morgan Mechanical
09.2010 - 06.2011
HVAC Installer
PP&S heating and air conditioning
07.2007 - 09.2010
Gas Piper
PP&S heating and air conditioning
06.2005 - 07.2006
Tire Technician
Les Schwab Tires
01.2003 - 05.2005
High School Diploma -
Mt Si High School