Michael Stephens
Alabaster,AL
Summary
Dynamic Operations Manager with expertise in project management, logistics coordination, and quality control. Proven track record in optimizing supply chain efficiency and enhancing team performance.
Overview
18
18
years of professional experience
Work History
Operations Manager
Stag Partners
, AL
09.2024 - Current
- Managed daily operations to ensure efficiency and compliance with company standards.
- Coordinated logistics and inventory management to enhance supply chain efficiency.
- Implemented process improvements to enhance productivity across various departments.
- Supervised team members, guiding and facilitating training to improve operational capabilities.
- Conducted regular audits to maintain quality control and operational excellence.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Developed schedules to optimize workforce allocation and resource utilization.
- Oversaw scheduling and training processes to ensure effective inventory management.
Operations Manager
American Residential Group, LLC
Alabaster, Alabama
11.2023 - 09.2024
- Managed project timelines, resources, and deliverables effectively.
- Managed project timelines and resources to deliver projects on schedule.
- Developed project plans using advanced project management tools and methodologies.
- Delivered high level of service to clients to extend relationships and encourage further projects.
- Managed project scope, timeline and budget in alignment with company objectives.
- Established best practices for managing complex projects successfully.
- Created detailed reports on project status, issues, risks and opportunities.
- Negotiated contracts with third-party vendors to secure favorable terms.
- Monitored internal financial budgets to measure against projections.
- Managed submittals and processing of Requests for Information between general contractor, owner, and owners' consultants.
- Reviewed final results of each project before delivery.
Owner/Operator
Trinity Contracting Services, LLC
Alabaster, Alabama
01.2019 - 10.2023
- Developed and implemented strategic business plans to increase company profitability.
- Oversaw financial management, budgeting, and resource allocation for sustainable growth.
- Developed strategic initiatives that increased organizational growth and strengthened market presence.
- Oversaw the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Implemented performance metrics to monitor progress and adjust strategies accordingly.
- Managed executive team members to ensure timely execution of projects aligned with organizational goals.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Guided organizational culture by promoting teamwork, transparency, and accountability.
- Established policies and procedures fostering an ethical work environment and guiding employee behavior.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Facilitated board meetings and provided leadership guidance to senior management.
Project Manager
Metro Waterproofing
Atlanta, GA
05.2014 - 01.2019
- Managed multiple projects with competing deadlines simultaneously.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Tracked project budgets to align expenditures with financial forecasts.
- Coordinated subcontractor scheduling to ensure timely project deliverables.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Facilitated client communications to align project scope and expectations.
- Identified project needs by reviewing project objectives and schedules.
- Drafted project construction schedule and updated as job progressed.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Implemented quality control measures to maintain high standards in waterproofing applications.
- Conducted periodic inspections of job sites for quality and progress.
Project Manager
Professional Construction Group
Marietta, GA
08.2008 - 03.2014
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Monitored project budgets to ensure expenditures aligned with financial forecasts.
- Maintained comprehensive project documentation, including specifications, change orders, and invoices, to support project transparency and accountability.
- Led meetings with internal team members, consultants and contractors.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Prepared cost estimates for projects of varying sizes.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Drafted progress reports for executive leadership to provide insights into project status and key milestones.
- Implemented quality control measures to ensure compliance with industry standards in waterproofing applications.
- Identified project needs by reviewing project objectives and schedules.
Education
High School Diploma -
South Gwinnett High School
Snellville, GA06-1996
Skills
- Project management
- Process improvement
- Quality control
- Inventory management
- Logistics coordination
- Data analysis
Timeline
Operations Manager
Stag Partners
09.2024 - Current
Operations Manager
American Residential Group, LLC
11.2023 - 09.2024
Owner/Operator
Trinity Contracting Services, LLC
01.2019 - 10.2023
Project Manager
Metro Waterproofing
05.2014 - 01.2019
Project Manager
Professional Construction Group
08.2008 - 03.2014
High School Diploma -
South Gwinnett High School